West Bay Acquisitions/National Recovery Agency |
| United States, Pennsylvania |
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Consumer reviews about West Bay Acquisitions/National Recovery Agency |
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Ashley W
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Dec 30, 2011
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Never received merchandise they are charging me for.
I am in the same boat! I have a $66 charge on my credit report. I completed the dispute form and contacted Columbia House. Columbia House claimed that West Bay Acquisitions has advised that they closed the account and removed the charges, but Experian's response to the dispute is that the charges "remain". I contacted Nat'l Recovery Agency and they have no record of the debt. I am at a loss... I don't know how to get this off of my credit report.
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Roberto King
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Mar 6, 2012
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Never received merchandise they are charging me for.
West Bay Acquisitions, LLC, is a collection company at PO box 8009, Cranston, RI 02920. The phone number is 1-888-737-7608. They just sent me a bill for rentals from Hollywood Video and Movie Gallery from May through September of 2009 for one of the stores in my Pittsburgh neighborhood that closed some time ago. The videos all looked like things I would have rented. But be clear that I did not owe Hollywood Video any money -- my account was paid in full when they closed. There are numerous complaints about others receiving similar dunnings for videos they either paid for or never rented. Given the state of consumer protection in the country, I would not be surprised if this perfectly legal. They probably figure that some portion of those dunned will pay up to avoid the risk of this going against their credit rating. I think it entails a threat and is extortion. The process outlined by the Federal Trade Commission is that you notify the collector (West Bay Acquisitions, LLC) in writing that you dispute the debt within 30 days. Also, it is probably a good idea to file complaints with the Federal Trade Commission at 1 877-FTC-HELP, your state, the Better Business Bureau, and maybe some on-line watchdogs. This is not legitimate business, it is an opportunistic crime.
Bob King
Pittsburgh, PA
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