wilco hess |
| United States, North Carolina |
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Consumer reviews about wilco hess |
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missi32
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Jan 17, 2012
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additude
i use to work for wilco hess i was an assistant manager and i worked my butt off for that store i have come in on my days off and worked off of the clock because i knew it needed to be done so i would do it i hardly ever called out of work i came in on my days off and took over a shift i stayed late came in early worked at a different store when they needed but i got fired for having my boyfriend up at the store where i worked and i know its against company policy but i worried about my safety i loved my job i have to agree we didnt get paid like we should have for all the bull crap you have to go through but i loved all my customers and now that they fired me the general manager has to work every day i am rehireable but i dont know if i should go back because im not going back in and working from the bottom up again if i go back i want in as an assistant manager
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WilcoHess, LLC.
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Jan 20, 2012
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additude
underfire & missi32: I have passed your messages along internally as well as made contact with you privately.
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edentonshopper
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Feb 11, 2012
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employee gave my wife and i a middle finger
Someone from Hess corp really needs to come to the Edenton store and do a complete attidute adjustment! Those have to be the rudest, non-caring, totally lacking in customer service employees I have ever seen. Further, with Edenton being a small town, it doesn't take much for a store to get a repuation and it's not long before those businesses are closed. It's a shame. Hess has great coffee, DD, and it's convenient, but truly not worth the attitude you have to endure when you want to give THEM BUSINESS! Hey Hess Corp...WAKE UP! Send a spy down here and check our your staff!
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WilcoHess, LLC.
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Feb 13, 2012
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employee gave my wife and i a middle finger
Edentonshopper: We are truly sorry for your recent experience at our WilcoHess store. This kind of behavior is not acceptable and we have made contact with the appropriate people within our company to resolve the issue. As a privately-owned and family operated company we understand and value our small town atmosphere and customers. We have sent you a private message in hopes of getting more information regarding the situation. We thank you for choosing WilcoHess and hope that in the future we will better serve you.
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VaFungu
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Mar 2, 2012
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employee gave my wife and i a middle finger
I wish Hess Corporation would investigate some of the orders managers/regional managers are handing the employees in Massachusetts this week. From 3 to 7pm employees are told to stand outside handing out fliers for free water when an item in the store is purchased. These fliers are on the pumps and on the windows, so why have the employees stand outside in the cold? They are going to get sick with colds, the flu that's going around, could get frostbite, all sorts of issues arrive from this inane gimmick to get customers inside of the stores. Plus shouldn't the employees be provided some sort of reflectors so drivers can see them in the parking lot?? Once the sun goes down the temperature drops to under 30 degrees F. This violates OSHA laws does it not?
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piratenurse
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Mar 4, 2012
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employee gave my wife and i a middle finger
I was actually looking for a phone number when I found this page. I must say I hate to hear some of you had such a terrible visit at some of the stations, I have a wilco that I frequent when I work at Vidant in Greenville, (its a smaller store and is actually in front of a fairly rough neighborhood) and I have a completely different experience. The manager goes out of her way to try to help out even when the customers are wrong. Yes, that happens too. When I was getting my undergrad I actually worked at a gas station, anyone who has or who has worked with the public period will tell you it can be very stressful. I visit a few others wilcos when I travel to different hospitals, and most are pretty good.
s, you shouldn't judge someone based on where they work, in case you haven't noticed there are a lot of over qualified people working at places that you may not consider important,
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piratenurse
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Mar 4, 2012
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employee gave my wife and i a middle finger
Sorry, my phone went a little haywire. The last part was in response to the "waste of a life" observation.
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Garland C, Perry
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Mar 13, 2012
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employee gave my wife and i a middle finger
I am a local truck driver living in Hopewell, Virginia. The only difference in an over-the-road driver and myself is that the over-the-road driver is not in one place all the time but I am. We both follow the same DOT rules for driving and working. We can drive no more than11 hours in a 14 hour day. This is what i do on a local level. Yesterday, when i got back to the wilco truck stop in Disputanta, Virginia where i park my tractor overnight. One of the mangers saw me going to my car. He came over and told me i can't park my car on the lot during the day. I explained i was a local truck driver and i park my tractor here over nite. I buy my fuel here and it is convenient for me. He then said i can't park my tractor here overnight either unless I'm in it. I have been parking there for over a year. Last year i spent over $25, 000 in fuel at this wilco truck stop, not to mention i by coffee everyday, oil, and other fluid, I just purchase my second blue tooth in there on Saturday. And i don't bother anyone. I don't have any problem not parking there. I went across the street and asked East Coast if i could park there if i bought my fuel there. They said yes. So, tomorrow i will move my tractor and car across the street to East Coast. However, the thing that bother me the most is that i know i was singled out because of the color of my skin. There are so many other local drivers that park at wilco, so why am i being single out? When i ask the manager about the other local drivers, he said they will be told as well. Why not tell them first or post a sign out where everyone can see?
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har6815
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Oct 22, 2012
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concerned employee
I am an employee of Wilco Hess LLC. in North Carolina. In the past month, I have noticed a lot of issues with a manager at my location. I am being "picked on" in several ways by this manager and have tried to contact my D.M. about the situation, to no avail. My calls haven't been returned, I have spoken with him face to face to be told that he couldn't talk to me and that he would get back to me, which he hasn't. I'm a hard worker who loves my job and my customers. I have been told that I were to leave, some of my customers would no longer come to that location. While it makes me feel good to know that they appreciate me, it upsets me that I am being treated the way that I am. I have been wrongfully reprimanded by write ups 3 times in a 5 day period, my schedule has been manipulated and cut, I am being talked about by the manager to other employees, and I am being bad mouthed to customers by employees. I don't feel that I am being treated fairly, and cannot find anyone to help me. I do not want to quit or be fired, but I feel that one or the other is going to happen if something isn't done. I have tried to talk to my D.M. about a transfer and was told that if I wanted to transfer, I would have to find my own replacement. I don't understand how I am supposed to do that when I am a cashier and don't have the authority to hire anyone. I would really like some help with this. Thank you in advance!
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