Log inRegister
Add a Review

WorldSIM

South Africa

Consumer reviews about WorldSIM

BonnyCC
Aug 24, 2019

Scammed by Worldsim

I purchased a Huawei E5788 4G/5G Touchscreen Mobile WiFi & Powerbank. On dispatching the item WorldSIM indicated the value as £20 when the true value was in fact £329.99. Prior to purchase, I wanted an ETA as I needed this for work while traveling. I was promised it would be 2 days. I was skeptical so added some time and worked on 14 days for delivery. Because of false information on the waybill, the package was flagged by my country's customs and to cut a very long story short...... 1. I waited 2 1/2 months to receive the product. 2. I eventually paid a fine of £115,23 on top of import taxes and VAT. 3. I have been flagged by my local revenue service as a person of interest for trying to evade paying taxes.

Most Concerning
1. WorldSIM ignores all my attempts to contact them.
2. I keep receiving "copy and paste" messages with their terms and conditions.
3. Lodging a complaint on their site via a ticket is useless as I never receive any response.
4. Chatting with one of their agents on their site also proves useless as they promise to forward my message to the relevant "team". I suspect this "team" is a bin as I never hear anything again.

In summary:
This is NOT about waiting 2 1/2 months. this is about:

1. You lied on your declaration to my customs!!!!!
2. This cost me money!!!
3. This flagged me with my government as a tax evader.

Why do I have to pay almost double for a product which is YOUR fault???

Add a Review about WorldSIM

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username