WWW.STORE.UNIBLUE.COM KOELN DEU |
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Consumer reviews about WWW.STORE.UNIBLUE.COM KOELN DEU |
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Tony Dean
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Dec 30, 2011
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money taken without authorization
I ordered one of your products in December 2010 never ever received it now i find you are taking a yearly subscription out of my account would u please deposit 2011 subscriptionn back into my account please and desist from taking further monies from my account please i have been in touch with my bank and there fraud department are looking into this
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UniblueSupport
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Jan 2, 2012
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money taken without authorization
Hi Tony Dean
I’m surprised to hear you have not received your product as it is sent out automatically after payment.
I'm also surprised you did not receive an answer to your email as we normally reply to all requests within 24 hours.
When you filled in a support request through our website you should have immediately received
an auto reply confirming our receipt of your request.
If you did not receive this auto reply, it might have also been sent to your spam/junk mail folder by mistake.
Please go here and file a request regarding your subscription
ensuring that the email address you enter on the form is correct.
http://www.uniblue.com/support/ticket/
I promise you we shall get underway to solving this immediately.
Best Regards,
Keti, Customer Relations Team
Uniblue
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Tony Dean
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Jan 2, 2012
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money taken without authorization
I cant find anything for Dec 2010 on my laptop i only vaguely remember the item that i ordered, but i have ordered nothing in 2011 and find it hard to swallow that i am being charged a annual subscription for nothing in return, please reimburse my 2011 subscription and unsubscribe me from this web site please. Look forward to having this problem resolved as quick as possible, thank you
Kind regards,
Tony, (customer)
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UniblueSupport
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Jan 2, 2012
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money taken without authorization
Hi Tony Dean,
I am sorry about the inconvenience.
Probably your credit card was re-charged because your one year subscription for your product updates/upgrades
had expired and your order was set on automatic renewal. Before the renewal charge was applied we had notified
you about it several times by email. I regret that you missed our notifications. However you need not worry as our 60-day money back guarantee also applies to subscription renewals.
In order to solve this ussue kindly use the following link to send our support team an enquiry:
http://www.uniblue.com/support/ticket/
Best Regards,
Keti, Customer Relations Team
Uniblue
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Tony Dean
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Jan 5, 2012
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money taken without authorization
I have seen i have evidently ordered something in 2011, i have ordered nothing at all from Uniblue in 2011, can you please just return my money back to my account from which you had no authority to take thank you.
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UniblueSupport
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Jan 6, 2012
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money taken without authorization
Hi Tony Dean,
In order to solve this ussue kindly use the following link to send our support team an enquiry:
http://www.uniblue.com/support/ticket/
Best Regards,
Keti, Customer Relations Team
Uniblue
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Van Reeth Eddy
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Feb 4, 2012
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money taken without authorization
Ik kon mijn ogen niet geloven 29, 69 euro van de rekening ten gunste van STORE UNIBLUE. Nooit heb ik daar een document voor gehandtekend en zeker heb ik daar nooit de bedoeling niet voor gehad het product te houden want ik vermoed dat het product mijn PC beschadigd heeft. Het product heb ik lang geleden verwijderd van mijn PC. Dus weg met die handel en de oplichters voor de rechter laten verschijnen!
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blee1961
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Feb 4, 2012
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money taken without authorization
Brenda lee Figueroa
you took out 50.00 dollars out of my account without permission an i would like to know why. i would like for someone to contact me back at [email protected]. thank you for your time
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UniblueSupport
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Feb 6, 2012
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money taken without authorization
Hi Brenda lee Figueroa,
I am sorry about this inconvenience. It sounds like your credit card was re-charged because your one year subscription for
your product updates/upgrades had expired and your order was set on automatic renewal. Before the renewal charge is applied
we notify our clients several times by email. I regret that you missed our notifications, however you need not worry our 60-day
money back guarantee also applies to subscription renewals.
We require further information to locate your order details and confirm the above.
We can then solve this for you as soon as possible.
Kindly submit a refund request here: http://www.uniblue.com/support/chargedispute/
Thank you.
Keti, Customer Relations Team
Uniblue - http://www.uniblue.com/
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carol lupton
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Apr 9, 2012
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has not made any difference
Reference Number 31176417
Invoice Date 04/04/2012
Invoice Number AKD-73617447672
I am sorry to say we had to take this off of my computer because it caaused internet problems.
So would you please refund the money paid
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A total of £23.74
Credit card ending 7937.
I am most sorry this did not wor kas we had to pay for a person to come in and sort the problem out [moor money}
I now await your reply
Thanks
C A Lupton
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l.ferrie
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Aug 15, 2012
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money taken from my account
In July '12 I ordered and paid for Piriform CC Cleaner... I have not received it. Also a further $28.73 was taken from my account 3 days later.....WITHOUT MY AUTHORITY !. Honour the contract !!
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harishkaushik123
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Oct 27, 2012
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money taken without authorization
I ordered one of your products in October 2010 never ever received it now i find you are taking a yearly subscription out of my account would u please deposit 2011 and 2012 subscriptions back into my account please and desist from taking further monies from my account , i have been in touch with my bank and there fraud department are looking into this
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cardoso
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Feb 8, 2013
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argent prélevé sans otaurisation
j'ais été prélevé de 29.69 euros , le 04/01/2013 et je n'ais rien commandé ? Je vous pris de me dire pourquoi cette somme a été prélevé si cela est une erreur de votre part je vous demande de me remboursé merci.
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lucien Lemmens
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Apr 29, 2013
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Geld opgenomen zonder toestemming
Store Uniblue heeft geld van mijn rekening genomen zonder toestemming of een opdracht van mij, bedrag €29,69 via mijn visa card op 12/04/2013. Wij hebben vroeger iets gekocht en hebben geen verdere updates gevraagd, ik wil maar zeggen dat dit niet kan. Wij vragen dan ook een teruggave.
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bozo007*
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May 24, 2013
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piriform / cc cleaner, etc
on 03/09/2013 I ordered your program, you accepted payment thru
my credit card of $39 US. You never gave me any information on
registering my program .... this is 2nd time I have e-maild you for information...
if you are not going to give me the needed info, please credit back my credit
card .... thanks, jack d kennedy
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husenitza
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Dec 22, 2013
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cancel program
cancel order # 50431464 As I will be turning this rental computer in and my company will be issueing a laptop to me. They have I/T personnel to handle any problems for me.
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faithaswan
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Mar 4, 2014
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CBA *Store UNIBLUE
Charge to credit card with no service or product supplied, computer infected!!
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raita
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May 10, 2014
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CBA*STORE UNIBLUE
140418011767 NUMEROLLA TILILTÄNI ON VELOITETTU 29,95 EUROA AIHEETTA. MITEN SAAN RAHANI TAKAISIN?
r.tausta
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