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Yankee Retail Company / Home Decorating Company

United States

Consumer reviews about Yankee Retail Company / Home Decorating Company

Tinajo
Dec 17, 2011

Very pleased -- Thanks Patty

The Yankee Retail Company.. BUYER BEWARE. I filed a complaint with consumer affairs. I wished I would have looked their first. Their complaints were averaging about a complaint of egregious error once or twice per week. They have letter grade F when it comes to grading from the consumer affairs. Watch out! They are completely disorganized. They do not correspond with you once they take your money. They have ZERO customer service. and you are pretty much stuck with what you have ordered under the pretext that its "custom" I recommend check Consumer affairs before you buy from this company.

beccar
Jun 10, 2013

great help

Thank you for your timely help and customer focus regarding my order.I appreciate the outstanding service from Yankee Retail and fast resolution.

wallardr
Jun 21, 2013

Quick & Beautiful

Such quick and convenient shipping. All the quilts are so beautiful especially the one I have ordered. Wouldn't hesitate to order again.

arezoo
Jun 25, 2013

Great Company & Even Better Product

I thank them for all their help and professionalism . I love my bed set . The pillows are beautiful . After the way I was treated by them , I will most definitely use The Home Decorating company again.

ritcal
Jun 28, 2013

Slow & Steady Wins The Race

It took a while to recieve my order but very excited when it came. Item was lovely and worth the wait. Great Company and products.

remeer
Jul 9, 2013

Wonderful Customer Service

I placed an order several weeks ago...order number 275446. There were a couple of questions I had after I placed the order, and a change or two that I needed to make. My emails were responded to by Melissa. I wanted someone to know just how wonderful she has been throughout my order process. She handled all questions and concerns in a professional, timely manner, and has been courteous and understanding in every correspondence. I even had an issue with some of the merchandise when it arrived, and she took the time to look in to the matter, and recognize the problem. She is doing a great job as a supervisor if one of your employees is so studious and professional. Thank you both. Roll Tide!

carwils
Jul 12, 2013

customer service

Your great customer service is appreciated.

blanchey
Jul 25, 2013

Great Items

Thank you. Thank you! I have been looking for a navy bedspread for 3 years. The one i bought is perfect. Long enough on all sides so that I don't need a bed skirt. Perfect weight and color!! Great shopping expereience

shelley Teague
Oct 3, 2013

Great Great Great Company

Once again, I ordered a beautiful product from this company again and they were so helpful. Looking forward to decorating the rest of my bedrooms! Shelley T.

charredsnee
Oct 3, 2013

Superb Customer Service

I ordered products from this company and unfortunately on my first order I only received one of the two products so I called their customer service and they overnighted me the missing product. Such amazing customer service.

meeme199
Mar 28, 2014

great company bad reviews

I think this company gets a lot of bad reviews because of unreasonable customer complaints, which is unfortunate as they are a very fair and reasonable company. The company promised me a delivery date and it was delivered by then. A lot of people would say that is not worth a review but what I have seen people complaining about I disagree. If these people know anything about business and commercial business in general then they would realize that either their demands are ridiculous or it is the shipping companies fault. I hope in some small way this will serve as a positive testimony to others.

meeme199
Mar 28, 2014

Great bedding cute pillows

I just ordered some new pillows from the home decorating company. They were really nice and arrived right on time. Nice to know a company still stands behind their products.

connievoll
Apr 14, 2014

Love This Company!!!!

Just received a beautiful comforter accompanied by a speedy delivery from this company

patty.tills
May 16, 2014

Sweet Heart Customer Service

excellent customer service! I appreciate all the effort this company put forth regarding my order and will continue to recommend this company

patty.tills
May 16, 2014

Amazing People & Companyu

Gave me tons of assistance with my order. I look forward to ordering more goods with this company again.

melissaday
May 19, 2014

From Home to Home

I Love tthis site!! I am very pleased I found this site. We just moved from Connecticut to Florida so I need lots of home goods. I will be sure to keep shopping on this site.

Frankie00007
Apr 22, 2015

GOOD LUCK

Hope you never have to cancel a order because you need it before two month. I did and it was very hard to do. GOOD LUCK. Frankie

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