Yankee Retail Company / Home Decorating Company |
United States |
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Consumer reviews about Yankee Retail Company / Home Decorating Company |
Tinajo
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Dec 17, 2011
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Very pleased -- Thanks Patty
The Yankee Retail Company.. BUYER BEWARE. I filed a complaint with consumer affairs. I wished I would have looked their first. Their complaints were averaging about a complaint of egregious error once or twice per week. They have letter grade F when it comes to grading from the consumer affairs. Watch out! They are completely disorganized. They do not correspond with you once they take your money. They have ZERO customer service. and you are pretty much stuck with what you have ordered under the pretext that its "custom" I recommend check Consumer affairs before you buy from this company.
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beccar
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Jun 10, 2013
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great help
Thank you for your timely help and customer focus regarding my order.I appreciate the outstanding service from Yankee Retail and fast resolution.
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wallardr
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Jun 21, 2013
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Quick & Beautiful
Such quick and convenient shipping. All the quilts are so beautiful especially the one I have ordered. Wouldn't hesitate to order again.
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arezoo
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Jun 25, 2013
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Great Company & Even Better Product
I thank them for all their help and professionalism . I love my bed set . The pillows are beautiful . After the way I was treated by them , I will most definitely use The Home Decorating company again.
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ritcal
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Jun 28, 2013
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Slow & Steady Wins The Race
It took a while to recieve my order but very excited when it came. Item was lovely and worth the wait. Great Company and products.
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remeer
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Jul 9, 2013
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Wonderful Customer Service
I placed an order several weeks ago...order number 275446. There were a couple of questions I had after I placed the order, and a change or two that I needed to make. My emails were responded to by Melissa. I wanted someone to know just how wonderful she has been throughout my order process. She handled all questions and concerns in a professional, timely manner, and has been courteous and understanding in every correspondence. I even had an issue with some of the merchandise when it arrived, and she took the time to look in to the matter, and recognize the problem. She is doing a great job as a supervisor if one of your employees is so studious and professional. Thank you both. Roll Tide!
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carwils
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Jul 12, 2013
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customer service
Your great customer service is appreciated.
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blanchey
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Jul 25, 2013
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Great Items
Thank you. Thank you! I have been looking for a navy bedspread for 3 years. The one i bought is perfect. Long enough on all sides so that I don't need a bed skirt. Perfect weight and color!! Great shopping expereience
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shelley Teague
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Oct 3, 2013
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Great Great Great Company
Once again, I ordered a beautiful product from this company again and they were so helpful. Looking forward to decorating the rest of my bedrooms! Shelley T.
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charredsnee
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Oct 3, 2013
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Superb Customer Service
I ordered products from this company and unfortunately on my first order I only received one of the two products so I called their customer service and they overnighted me the missing product. Such amazing customer service.
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meeme199
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Mar 28, 2014
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great company bad reviews
I think this company gets a lot of bad reviews because of unreasonable customer complaints, which is unfortunate as they are a very fair and reasonable company. The company promised me a delivery date and it was delivered by then. A lot of people would say that is not worth a review but what I have seen people complaining about I disagree. If these people know anything about business and commercial business in general then they would realize that either their demands are ridiculous or it is the shipping companies fault. I hope in some small way this will serve as a positive testimony to others.
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meeme199
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Mar 28, 2014
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Great bedding cute pillows
I just ordered some new pillows from the home decorating company. They were really nice and arrived right on time. Nice to know a company still stands behind their products.
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connievoll
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Apr 14, 2014
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Love This Company!!!!
Just received a beautiful comforter accompanied by a speedy delivery from this company
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patty.tills
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May 16, 2014
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Sweet Heart Customer Service
excellent customer service! I appreciate all the effort this company put forth regarding my order and will continue to recommend this company
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patty.tills
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May 16, 2014
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Amazing People & Companyu
Gave me tons of assistance with my order. I look forward to ordering more goods with this company again.
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melissaday
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May 19, 2014
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From Home to Home
I Love tthis site!! I am very pleased I found this site. We just moved from Connecticut to Florida so I need lots of home goods. I will be sure to keep shopping on this site.
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Frankie00007
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Apr 22, 2015
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GOOD LUCK
Hope you never have to cancel a order because you need it before two month. I did and it was very hard to do. GOOD LUCK. Frankie
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