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ZBiddy

United States, Florida

Consumer reviews about ZBiddy

lee00
Dec 11, 2011

Unauthorized charge

Last week I won LG 3D Plasma HDTV worth $599.I had no budget to buy this TV from market, so I tried zbiddy. Luckily I won it. Now I am planning to buy more bids and do more bidding...thanks zbiddy...

rocky125
Dec 19, 2011

Unauthorized withdrawal from my bank account

i like to bid on zbiddy coz zbiddy is best penny aution site.

TDurfee
Dec 21, 2011

Unauthorized charge

Actually, I have had to call in and pay for my wins ...I found the staff to be so helpful. if there is any issue with the bids and bidding theyreturned all my bids and gave me more for the inconvenience. My site does not work on my acct..and i have had to call in to pay, but that is the only thing that i see so far. I have to check my bank statements. See if what you say is true...Louisiana

TDurfee
Dec 21, 2011

Unauthorized charge

I find zbiddy to be very people oriented . If you speak to someone about that charge I am sure they will take it off. I have had a few problems with my acct working properly and they have refunded me all my bids, given me more bids to compensate for the inconvenience. So far they seem to be OK.

leena4ca
Dec 27, 2011

Unauthorized deduction of funds/scam

I have been a zbiddy customer for about 3 months and have won and received many very nice items including an ipad 2.

leena4ca
Dec 27, 2011

unauthorized charges

I have been a zbiddy customer for about 3 months and have won and received many very nice items including an ipad 2.

leena4ca
Dec 27, 2011

unauthorized charges

I have played the game at zbiddy for about 3 months off and on. I "won" a 32' panasonic tv RECEIVED and a Kitchen Aide Blender and a set of very expensive steak knives. ALL RECIEVED. Most of the gift cards I "won" and I am ahead of the game.

seansm01
Jan 30, 2012

will ban you if you win alot

The site is a scam and a rip-off...they should be under federal investigation.

TamiSea
Feb 18, 2012

Unauthorized charge

The VERY SAME thing happend to us. I put in my credit card information and it was instantly charged without even giving me the option to choose package or anything. I NEVER authorized this charge and WHAM, I checked my bank account and it was gone. It almost overdrew our account. I have already contacted my bank and am awaiting an answer. Meanwhile, I will try to get a hold of the company and see if they will resolve this problem peacefully. We feel totally used and this is the first time that we have ever had this type of experience where we were charged without our consent online.

leena4ca
Feb 29, 2012

Unauthorized withdrawal from my bank account

I have been a zbiddy customer for about 3 months and have won and received many very nice items including an ipad 2.

WeWillNotBeVictimized
Mar 7, 2012

Unauthorized charge

Contact ZBiddy at 1-877-403-6981 within 7 days of your first bid package purchase to get a refund.

According to ZBiddy’s guaranty, listed under their terms and conditions on their website, “All payments for bid packages are non-refundable except for any bid amounts remaining unused on the 1st bid package purchased by a user which qualifies for the ZBiddy guaranty as stated on the ZBiddy website. The refund will be available for 7 days from the date the user purchased its 1st bid package, provided that the user requests such refund from ZBiddy within such 7 day period.”

If you did not use any of your bids you are entitled to a full refund.

Do not allow ZBiddy’s customer support representatives to bully you around when you call to get a return on the bid package, which they charged you for without your consent anyway. The reps do not tell the whole truth on the phone when they state bid packages are non-refundable. Do not allow the reps to give you any sales pitches either. They will act like they are doing you a favor by telling you they will down size your bid package purchase for a cheaper price. Do not agree to this. Demand a return according to their own terms and conditions guarantee.

Never give ZBiddy any of your information. If you haven’t already made this mistake, never register or create an account on this website. The moment you give ZBiddy your credit card number, while simply creating an account, they immediately steal $60-$160 from you. They then try to make it look like you just purchased a bid package.

ZBiddy also sells your personal information, right away, to as many marketers as they can. The privacy policy on their website states they will use your information, “To allow you to receive other offers from non-affiliated third party companies and marketers. Send you marketing communications. Conduct research and analysis.” According to ZBiddy’s privacy policy the type of information they collect on you (and then share) is: name, postal address, e-mail address, telephone number, cell phone number, age, date of birth, gender, IP address, referring site, other information provided by you to company (I’m hoping against hope they are not also sharing my credit card number. I better close that account), and other technical information collected by the site’s servers.

I was receiving new types of telemarketing calls on my cell phone the very next day.

In my experience, ZBiddy is an illegitmate, fraudulent, scam of a website. They even run their company out of a building that looks like a storage unit in Miami, Florida. After ZBiddy stole $99 from me, I contacted a customer support representative and politely requested their mailing address. Attached is a seedy-looking photo of their address according to Google Maps.

I wish I had done my research before registering an account on ZBiddy’s website. Review after review shows that too many people have fallen victim to ZBiddy. This company needs to be shut down, and the owners need locked up. If you have been victimized by ZBiddy please go to the Federal Trade Commission website and file a complaint, https://www.ftccomplaintassistant.gov. On the top, right-hand side of that page, there is a link that states, “Click here to file a complaint with the FTC.” Click it. It only takes a minute to file the complaint. Let’s all unite to ensure that justice is served.

Your Mom Knows Best
Mar 7, 2012

Unauthorized charge

The price is clearly displayed in two locations on the same screen where you enter your credit card information...

wifi8827
Mar 17, 2012

They won't refund my money

"Do not open anything from this site! They charged my credit card $99 just for looking!"

for them to have access to your credit card, that means YOU had to have entered it at some point.

Anti-SEO
Mar 26, 2012

unauthorized charges

The charges that you received are explicitly stated multiple times on the same screen where you enter your cc information.

officialzbiddy
Mar 27, 2012

They won't refund my money

As with other penny auction websites, to place bids and win products on Zbiddy, you must first register and purchase a bid package. The requirement to purchase bids is explicitly stated on the website and in the terms and conditions. If you were unaware that you were purchasing bids when entering your credit card information and selecting a package level, a ZBiddy Customer Service agent is in place to assist you with your concerns and can be reached at 1-888-406-6509 Monday thru Saturday from 8am to 12am EST.

officialzbiddy
Mar 27, 2012

unauthorized charges

To place bids and win products on Zbiddy, you must first register and purchase a bid package. This process is standard across the penny auction industry and is not exclusive to Zbiddy. If you have questions about the registration process, or if you were unaware that you were being charged at the time of your purchase, please contact our Customer Service department at 1-888-406-6509. Our friendly agents are standing by to take your call and help resolve your issue. The Customer Service Desk hours are Monday through Saturday from 8am to 12am EST.

sucker for discounts
Mar 28, 2012

Fraud

Thanx its a scam, i've got as far as zbiddy telling me to call for my refund. not only is it scamming its consumers by taking there money, but by the false advertisement that a product was sold for only 28 dollars and 25 cents for a pacific product(let just say a) 100 dollar gift card. WOW! what a savings!!! Stop, what savings. most bids cost about 40 cent, some less some more. Lets multiply .40 cents times a one penny bid. Thats 40 x 2825= 113000, place the cent mark and u get 1130.00, eleven hundred dollars. U figure it out yourself and see whats really going on. My lord what a scam of scams. Congress needs to step in and make these companys state the truth of what the product was sold for. these companys are breaking all different kinds of laws that are set up to protect us consumers. HELP!!! And their products are the same thing week in and week out; gift cards, bids, with a i-pod every now and then. dont buy in to their false advertisements

Anti-SEO
Mar 29, 2012

Fraud

"that at first I thought was my negligence, but after reading reviews see it’s their ploy – I did a live chat to ask for my refund"

You should not let the ranting of others empower your flawed position. The only relevant fact is that the charges you incurred were explicitly stated on the same screen where you enter your cc information.

Anti-SEO
Mar 29, 2012

Fraud

"most bids cost about 40 cent, some less some more. Lets multiply .40 cents times a one penny bid. Thats 40 x 2825= 113000, place the cent mark and u get 1130.00, eleven hundred dollars"

lolwut?

jacob1973
Jun 15, 2012

Unauthorize chareg

I don't agree with you. I am a member since last 11 months and they never did any unauthorize transaction on my credit card. You should report this to your credit card company and Zbiddy customer support.

martin_rowland
Dec 29, 2012

Zbiddy charges

I am kinda confused. How can zbiddy charge you during registration when you never give any CC info to them? They never ask for credit card while registering.

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