Direct TV |
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Consumer reviews about Direct TV |
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dayna
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Dec 11, 2012
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Have been a pain in the ***
We have been experiencing a lot of problems with this company. we have recently moved to another town, and everything was suppose to be not working. But the company still charged us in full. And later on they tell us that we have not been paying and they will cancel our account. We have sent payment for each month every month, and we don’t understand what is the problem! Either it’s their system, or it’s actually them trying to scam people.
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tammygibson
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Jan 7, 2013
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canceling of service
when canceling my direct tv account,i recieved a bunch of bull.Telling me could not cancel,bull we had a yr contract,fullfilled it now they are saying it is a 2 yr contract which we did not sign,Gonna charge us $240.00.$20.00 a month for canceling they might get it but they will also get alot of negtivtiy .we personally will never use Direct again.
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veryberry
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Jan 14, 2013
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Direct TV is a scam, beware!
This is the biggest scam among cable companies! They are liars, they offer their services but never provide them and charge people twice more! All their connections are poor and has many problems which this company doesn't want to solve. Beware and don't trust them!
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Tan-tan
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Feb 7, 2013
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Different price
We received a totally different deal from the one that we were offered over the phone! The lady told us a price of $60.00, but then suddenly it changed to $130.00!
This is unacceptable!
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Zamoundo
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Mar 8, 2013
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Direct TV
These guys graduated from Bernie Maydof school of ethics. They lied to me and talked me into dropping Time warners, the biggest mistake I have ever made. They never paid the money they promised me for switching. I was without the internet for 2weeks and to add insult to injury they are asking for six times the amount of the money that I refused to pay after I discovered they were not honoring their end of the contract. They are by far the worst people I have ever done business with. I cannot believe that one of the watchdogs of the industry has not caught up with them. I made phone calls and sent e-mails with no results. My only option was to pull the plug and tell them to get lost.
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Lappie
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Mar 20, 2013
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avoid any deals with them!
This is fraudulent cable company! They added extra charges to my account without any notice and reason and didn't provide me customer support service when I claimed for it. This company is just another fraud and must be avoided! Beware and be careful dealing with them!
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cereal
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Apr 7, 2013
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is not recommended
This company provided me the worst service ever! I was their customer for two years and I had to renew my contact. Actually this service is for free but they charged me for it without any notice and my permission. After I contacted their support service about this problem I received just rude reply without a respect. Beware and better stay away from them!
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Souleiman
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Apr 8, 2013
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unreliable company
This company doesn't have any adequate customer support service. I had several problems with their connection and I was ignored and I have no chance to get any help. This is really horrible because after their advertisements this company seems to be reliable. Beware and don't trust them!
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Candis Williams
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Apr 25, 2013
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Direct TV
I am seriously disabled and had to move twice, have two operations, and then was mugged. I stayed with Direct TV through the moves which they said would not involve any extra charges. Since part of my disability is Chronic Fatigue Syndrome with only two hours out of bed in a day, I could not reconnect as soon as they wanted me too. In retaliation they billed me for a disconnect, reconnect twice and the last bill was for $700 which is more than half my income. I rent out a room, so I would like to have it available for my renter. I am waiting for some resolution right now. I have no time to do anything else. I was mugged 16 months ago and these three years have been hell, especially on top of my Fibromyalgia which is very high pain. Given the American with Disabilities Act, I think I am entitled to an extra month on my moves. They are beginning to act like Dish Network which was a real scammer. I am waiting to see about Direct TV and hoping they go with just the outrageous billing which was supposed to be $60, but then went to $70, despite the promises. Today, I received a box to ship all their equipment back! Suggestions please? CW
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Sinatraew
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May 4, 2013
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pure scam!
I cancelled their services more than three month ago. Now I started to find unauthorized charges which was made to my bank account by them. I contacted their support service about this problem but I was simply ignored. Beware and better stay away from this company, otherwise you might be scammed as well!
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Chelsie
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May 15, 2013
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bad bad bad!
Bad company and bad customer support! Won’t even tell you the basic information about their services!
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FunkyXX
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May 20, 2013
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just another Internet fraud
Direct TV is a complete scam! I used their services for a while and about two months I am not using them. Services were cancelled but I keep finding unauthorized charges at my bank account. I contacted this company about this problem but it was never solved and all my claims were ignored. This company seemed to be a scam, beware and be careful!
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janegeving
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Jun 22, 2013
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Direct TV rebate.
I would never ever recommend Direct TV to anyone, I was denied the $100 Visa, I did exactly what Direct TV told me to do, I downloaded the from, filled it out with a copy of my first paid bill and send it to the address shown on the form, when I wanted to check on it, Direct TV told me they had nothing to do with the rebates that I should call DirectStar tv, they all gave me the runaround,
I think it's falls advertisments, they also said I would not lose the TV connection in bad weather, well guess what again they lied.
Everytime I call in for customer service, they send me all over the country, I will never ever sign up with Direct TV again, nor will I ever
recommend it to anyone else. They lied about the $100 visa just to get me to sign up with them, and now I am stuck for 2 years.
Can anyone hold them accountable for their actions?????
[email protected]
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