IBSN tax |
United States |
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Consumer reviews about IBSN tax |
harikris
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Mar 29, 2012
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Not trust worthy
I filed IBSN for 4 years and I got query and I sent papers to [email protected] and I didn't get any reply from them. I called 10 times and no response from the team. Their customer service is pathetic and none of their customer service executives are trained well. They don't know how to talk. Its time waste to file tax returns with IBSN they take almost 60 days to file your return. It's very easy filing tax in turbotax.com or taxact.com or any other site. We usally seek third party vendor to save our time in filing tax, but with IBSN we spend more time and waste our time to follow up with them .
They charged me more than 2 months back but still did not file my taxes. I tried calling their contact numbers and no one attends the calls. Even though I left voice mails with my contact details, no one called me back. I am extremely disappointed by IBSN services.
Then I went and filed my tax returns in taxact for $14 and it took me 30 minutes to file.Unfortunately I paid huge amount to IBSN this year to file tax ..I would suggest and post in my company blog not to go with IBSN .
Hari
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Sam198455
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Mar 29, 2012
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Not trust worthy
I have reported IBSN to the IRS and the BBB and have obtained a license number from the Illinois CPA complaint unit and enforcement division. The full name of this person is Laximi P. Palaypu and their CPA license number for the state of Illinois is 239006004. The other people filing the returns for this IBSN company are not CPA's. What this company is doing is outright fraud from what the attorney said and it is getting ready to be put to an end. The IRS is hot on their trail among the other companies I have started investigations with. They better go back to India and stay there I am taking civil action against them also. Anyone who has paid this company for error free tax representation and been avoided and left to deal with the issue on their own and pay thousands to the IRS for their fraudulent filed returns need to contact me so I can give all the information to start you own complaints to shut these people down. You are entitled to what you paid for and reimbursement of all penalties and interest accrued from the fraudulent claimed returns, also among that any attorney fees paid in dealing with these errors. You can email me at [email protected]. Don't just complain about what happened to you, so something about it !
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XXX123
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Mar 29, 2012
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Not trust worthy
GUYs, We all are talking. I would like to take this legally. I really dont know the process. Can you please assist me to file a complain...
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Jdsss
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Mar 29, 2012
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Not trust worthy
I did some checking on Laxmi using my contacts including police in Hyderabad, first of all Laxmi is not a woman, Laxmi Prasad is a man as shown on his website Mr. Laxmi Prasad Palaypu, Chief Knowledge Officer & CFO and his wife is Mrs. Geetha Darbha, President and Chief Executive Officer.
Laxmi Prasad is a white collar criminal with an outstanding warrant for his arrest in Hyderabad according to the Hyderabad police. Laxmi Prasad along with his brother Kishan Prasad ran several finacial scams in Hyderabad and is on the run. You can visit one of his old websites @ http://www.itifsl.co.in/CorporateInfo/Board-of-Directors/Palaypu-Financial-and-Investment-Services-Ltd/530189
You should know that you are dealing with a white collar criminal and a habitual offender
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Sam198455
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Mar 29, 2012
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Not trust worthy
@ xxx123, I can help you with this is you send me a mail I will reply with all the information and you could even sign the petition to join the class action lawsuit against them. email me @ [email protected]
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bilay
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Apr 2, 2012
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Not trust worthy
Lets file a combined lawsuit against this bastard.
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MohitUSA
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Apr 9, 2012
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Not trust worthy
I also paid $180 for my 2010 tax return but I have not got my state tax for IL yet. Strange thing is when I called Il state tax office they said that they have sent a correction notice for my IL return to IBSN office but I never received that notice. IBSn did not even bother to send me notice. because of this delay I was charged $90 from IL state tax office.
I ended up paying to IBSN as well as to IL state tax with panelty. Now I asked IBSN to give my money back.. They are neither picking up or not replying.. I am so frustrated. Its hard earned money.
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Niranjan190
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Apr 11, 2012
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Not trust worthy
I'm also a fraud victim of ibsn. I made payments twice. They keep promising that they would return the money. I tried to dispute them with paypal. They rejected my dispute and favoured ibsn as paypal doesn't cover for services.
Can i dispute with my credit luck.any chance of getting the money back?
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com_2000
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Apr 12, 2012
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Not trust worthy
Beware of IBSN. Avoid them if you can
IBSN -> I too did not have good experience with them. They were constantly following up with me till I was paying. The day when I paid, I was given the documents and that;s it. No response even for any clarifications.
Don't go by the figure which they quote. They somehow show high refund amount. In my case too, they quoted some XYZ amount and IRS refunded completely different amount. Besides, they took money for additional services like ITIN filings, delivery charge, blah-blah etc., for which they barely did anything. Even for the subsequent year, their agents didn't share me up with ITIN details of my spouse.
It appears that they will switch off all their customer care nos. once the filing date is passed. Any of your attempts to contact them through emails or calls will be void.
But, here the credibility of Tax consultant is always of doubtful nature. If you see other guy quoting you with less refund amount but provides you with good service, better go to them. In my opinion, if you charge exorbitant money, they should provide quality service.
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ibsnvictim
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Apr 16, 2012
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Got aTax Lien of $8000 with IBSN
was looking through my credit reports and saw a tax lien of $8000 ,reason I filed my taxes through IBSN they seem to have screwed up state tax filing :-(
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paletir
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Jul 18, 2012
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Never ever go with IBSN
I filed my tax return through IBSN for 2010 and got Audit notice from IRS. I called immediately IBSN and as usual after calling 10 times, I succeeded to get chance to speak a representative and he said he need a week time as they are busy with other issues. contacted again after a week and the same fellow said that concern person is on vacation and asked me to contact after 10 days. They extended like that for 28days like that and just before 1day of the last day to respond to IRS they asked me to contact IRS and get extension of IRS reply time.I tried and concern IRS person was on vacation and not able to get the same.Explain the same to IBSN and they suddenly prepared the document to respond to IRS and asked me to review and pay $200 to represent my case even though I opted the option for 5years representation and paid extra amount at the time of 2010 tax filing. IBSN confirmed that they represented my case and sent the representation documents. After 30days I received another audit notice from IRS stating that they didn't hear any response and asked me to pay the due within 30days ,otherwise it my case will forwarded to IRS tax court. I tried to contact IBSN and no one responded for at least 10days and started avoiding my calls and told concern team is not available. I sent at least 10mails to the great person Laxmi Palaypu and Ravishankar Vishnubhotla. Finally they responded like they represented my case and sent a proof of fax letter. I checked with IRS representative regarding the same and they said they never received any document. When I asked the same with IBSN,they didn't respond and one of the IBSN representative himself agreed that my case was not represented. The fax copy Ravishakar provided was manipulated document and fake one. I asked them to refund my amount and they started not responding to mails or phone. Laxmi, Please don't tell the stories and false commitments at public network sites. You never respond to any mails even if we send directly to you.
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Swatiagarg
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Feb 8, 2013
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IBSN tax
IBSN is not at all trust worthy. They are poor in client service, Staff does not have knowledge of US Tax laws and moreover Once you pay fee they will not answer your queries.
I did my 2011 tax filling with IBSN because that was my 1st US tax filling and my one friend refered me. After paying fee to them i Reliased that was my biggest mistake. I am myself CA from ICAI but just because of not much awareness of US tax law thought of hiring tax firm service. Here are my complaints for them
1) As per law I was Non Resident alien for 2011 and not eligible to add my spouse (on H4) on tax return but their consultants tried doing my return as Resident alien and added my wife on return making it joint filling. I went through all laws and explained to their consultant only then they agreed to me. This was such a basic thing of filling status which they tried screwing me up.
2) Once i paid fees they wre not approachable. tried calling their multiple no.s but everyone jst treid to waste time. Finally i wrote email to their CEO laxmi but he also sucks. He said that only reason we are not able to respond you was because of lack of staff. Common tht is pathetic response. You charged me fee and now you are under staff. After one email response he also become invisible.
3) I struggled hard with them to get my return corrected with correct filling status and filled as paper return in IRS.
4) They do itemized deductions for expensed which we are not eligible. Person on H1 status staying for 2-3 years in US and taken rented appartment is not eligible to take that as lodging exp deduction but IBSN claims that in tax return.
After this decided will never go with IBSN. I am a CA and now know good about 1040 return for myself. This time in 2012 did my self using help of taxactonline.com
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ibsnharrassment
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Mar 12, 2013
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IBSN: 2010 and 2009 IRS Audits
IBSN customers,
If you received tax audits then it is for 2 reasons and it is based on my experience with IBSN and IRS so far.
IBSN claims that you as atx payer is eligible to claim the entire world.i.e.taxes (Internet charges, cell phone charges, laptop purchase, room rent , gas and travel expenses). IRS by law, provides certain exemptions when provided sufficient evidence.
IBSN on other hand submits your return and try to get maximum refund as they would claim. Trust me, when you filed your tax return you would not each and every document evidence that IRS looking for. Neither you know whether you are eligible or not to claim those deductions on your return. Companies like Infy, TCS wont provide you explanation letters with travel/relocation expenses as most of those are reimbursed to their associates and they don't provide you a letter stating your assignment at certain location is temporary , in which case it need to file Labor/Modify H1B , which is time consuming and requires fees to be paid.
IBSN wont tell you this during tax return filing and because they know that you wont question IBSN when you receive better refund.
IBSN charges 10% of your return as tax preparation charges. Believe me, with my experience with IBSN and the pain I have gone so far in the past 1 year , I learned one thing. Know what you are filing and claiming.
You typically hire a tax preparer to avoid the hassle of preparation/filing and want to go with IBSN etc to gain more refund. Most of dont want to pay taxes at all. I wish I could pay ZERO in taxes. But that's not what you want when want become a citizen of US and want to build your family /career in US OR want to build your dreams come true here in US.
IRS is THE powerful organization in united stated outside the Capitol/White-house apart from FBI. It will never leave you sleep tightly if you are AUDITED. Most of the times (at least 99.98%) you are liable to pay every penny that you owe. Whether you chose IBSN or not, you under the radar. Your file will always be under the radar of IRS. I heard from IRS agent itself. In a way, you are losing freedom. Freedom to sleep peacefully and avoid long-term hassles.
IBSN (laxmi Prasad and all) have pre-planned agenda of taking fees and not responding to clients after reaching certain point during the audit. This breakpoint is determined by IBSN management and consistent across all applications. I have approached my friends from Cognizant who filed their returns with IBSN and ended paying IBSN for representation and went through similar pain. It was a long battle. Someone needs to put an end to this menace. Someone needs to bring this serious crime of negligent (that customer is ignorant of IRS tax codes) behavior before the feds and the IRS itself. Me and my family with ailing father and myself who got laid off last year went through serious pain of reaching out to IBSN with assumption of reduction in tax dues/relief from IRS.
My next step is to close my IRS directly with IRS and then reach-out to everyone who filed through IBSN/know someone went through similar pain and file case against IBSN for complete ignorance and negligence behavior towards its customers.
I filed my taxes since 2005 with IBSN except 2006. I already received audits for 2008, 2009 and 2010. I dont want my brother/sister/friend to file through IBSN. I enjoyed my life until I got an audit from IRS. Now I am unable to pay.
I am unable to stand and think what went wrong in my life. I am in complete dilemma and my health is deteriorated.
I literally begged IBSN (Laxmi Prasad and the Co) to help close my issue with IRS. They had me wait for more than year. They made fun of me over the phone when I called in to their VOIP numbers. I had even complained to Laxmi Prasad about it. He is the brain of this company and he decides when to respond and when not to. He knows that he has a plan. IBSN will never pay your penalties. Do you remember you signed a power of attorney with them and paid for insurance that actually eliminates IBSN virtually from the IRS penalties. They covered their assets. They do the same thing everyday.
I wont be surprised if Mr.Prasad writes on this board unleashing his "team" saying that , I, as a customer needs to go "scot" free and I should be behind the bars.
Now, with support of my wife and friend, I have enough strength to report case before the IRS and Judiciary. I am going to create a website and also planning on using Twitter to garner support before I take bold step. I want to spend my time wisely from now on. I want to have a future in US. I want to have greencard and citizenship and pursue my dreams here in US.
I assure all of you, My situation wont be repeated. I assure you all, that IBSN pay their dues.
I am going to talk IRS directly. You SHOULD do the same. You will never get relief from IBSN and IRS. Dont waste your time spending time with IBSN. Dont be under the Radar of IRS. Just dont file your taxes through IBSN if you have longterm plans in US and care for your future. JUST DONT.
If you would like to support my petition against IBSN, please do reach out to me at [email protected].
I will approach the media once I close my case with IRS. I will approach YOU. I begged for my representation. I begged. I went through Trauma in past few months. I spoke to IBSN agents/exchanged emails from Emergency room when dad had a critical surgery for one reason. Hoping to get a relief from IRS. I never got it. I am tired. I will fight back. At least, one of you would be benefited. I will fight till my death. I will make sure IBSN and all business/executives be tried in the court of law.
You can reach-out to me at
Love You all. Dont waste your time IBSN.
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nz48vy
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Apr 5, 2013
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mytaxfiler.com
I saw someone suggest MYTAXFILER.com. it must be their company representative. Stay away from them as they are similar to Ibsn. There is no process to get help during audit and since the mistake was with mytaxfiler, they did not respond in time. So you need to finally pay penalty and interest.
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