RPG SHOW |
United States, Kentucky |
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Consumer reviews about RPG SHOW |
rpg_SHO_ FAKE
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Dec 22, 2011
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lace wig
People, DONT BUY HAIR FROM RPGSHOW... I heartly warn you not to buy any lace wigs from RPGSHOW. They are fake, dont keep up their words and are not honest. I am very disappointed as I have been waiting for more than a year for them to rectify a problem I had with them but to no avail. I have heard they give real nice hair to the reviewers in order to lure u to buy but sell useless hair ro real customers!!! so they are also tricky!!! Any one that need details of this horible experience contact me. I have bills of trouble and pictures to prove. They apparently offered to give me a new free lace wig. Look at the message from elaine: "Hello~ For UpsetNY, rpg_SHO_ FAKE and SILVERDOLLA, if you have placed orders on our website, please offer us your order number or email address used in your orders.Then we will offer one new lace wig to you. Please contact us as soon as possible by email [email protected] or call us by 1-718-414-6522 or 585 687 6029 .
Thank you".
I will keep on talking until they stop cheating customers. Money is hard to come by at these times.. and when we spend it, we want quality hair!!! get that Elaine, Tina and all from RPGSHOW!!!
Now I waited and waited and now they say the case is closed???
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rpg_SHO_ FAKE
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Dec 22, 2011
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lace wig
Lady Val and Shan,
the reason why the reviews are good is because the reviewers get the real hair in order to make u buy the hair. In real, u get the hair like often described above. Think about it. if one review brings them 100 customers, of course they make profit and dont really care about the 20 people who get wrong hair and complain: Mind you, they sent me an email asking me to delete my comment from 2010. So maybe that shows what kind of people they are?
Think twice, They are based in China and when u order fromt them, the hair go through California, then africa, then latin america and back to europe. etc. I can show u how my package travelled, by the time it got to me, it was ages...
They cant do this with people's money!!!
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rpgshow
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Dec 27, 2011
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lace wig
Hello,
This RPGshow a lace wig store which always do our best to provide nice wigs to our customers and we have done it.Yes, not every customer is satisfied of her wig but we will give her a new one for exchange or give her refund.We are so sorry about your wig problem and please give us an email or something else we can contact you, so we can help you out about.Please trust on our prefessional and we are able to do something for you.
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rpg_SHO_ FAKE
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Dec 27, 2011
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lace wig
Tina, Elaine, or whoever you are, I dont know coz u never sign ur names.
I have been communicating with you for more than a year now. I have been patient, waited for an asnwer but all u do is keep me waiting and then now say that the case is closed? If you remember, I emailed u immediately last year... and this year again. I am busy with work n school and cant keep on running after u, its you to try to make ammends... I ordered the wig in good faith and already the packaging was strange, with synthettic ettikett on it, but u told me not to worry and now it tangles... whats more, my wig went through California, africa, UK, before it go to me, WHY?? and to make matters worse, customs office took the wig for months and made me pay 169 Euros!!! 169 Euros, are u serious? I sent the bill to Tina and she offered me a 30 dollar discount. Serious? U offer such discounts to everyone!!!so in the end I paid almost 600 euros on customs, and all the stress of calling (no one ever picks up the phone!!!) ... It cost me money, energy and nerves I really dont have!!!
If nothing happens, I am going public on you tube by proving everything I have been saying while being ignored...
Dont talk about customer service when u doing this to ur customers!! This is not customer friendly!!!
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missysdp
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Feb 2, 2012
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lace wig
i so want to purchace a lace wig but just not sure wht to do,
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rpgshow
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Feb 3, 2012
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lace wig
hello missysdp,
this is rpgshow lace wig store.so gald to hear from you.
if you are interested in our lace wig, you can just place order on our website directly and as one new customer, you can enjoy $30 off.while if you have any questions about placing order or our website, you can contact us by email:[email protected] or call us via 1-347-788-1092 or 585 687 6029.
further more, once you receive the lace wig and find you do not satisfy it, please contact us and we will offer free exchange or return service.
thank you very much
have a nice day~
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Oceania30
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Feb 7, 2012
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lace wig
Hello I want to purchase a wig from you but wow!! Your reviews are so bad...time, quality, type of hair is really important. Now i going to keep searching other site and their reviews... Call my girls back to wait...because your reviews are outrageous!! Missysdp did you buy a wig from them and if so are you happy?
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rpgshow
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Feb 8, 2012
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lace wig
hello,
so gald to hear from you.thanks for your complaints on our website.
we just wanna know if you have placed order on our website and if so, could ou tell us your email address and order number?so we can check what happened.
and we can promise that if there is any problem about our products, we will offer free exchange or return.do not worry about it.
thank you very much.please contact us via email:[email protected] or just call us 1-347-788-1092 or 585 687 6029.
have a nice day~~~
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kimi8223
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Mar 3, 2012
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lace wig
Unfortunately, I purchased the rpgshow PTS003-s wig in yaki texture. The style was nice but the hair was extremely coarse. It felt like brillo pad. It wouldn't respond to flat ironing. Also, the hair was bulky in the back. It was unwearable. I wish I had seen these reviews before I made my purchase.
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rpgshow
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Mar 6, 2012
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lace wig
hello,
so glad to hear from you and your complaints on our product.Thank you to our improvement opportunities.
could you tell us your order number and email address?as you know yaki hair texture is added a micro kink to the hair strands to mimic Africa-American people relaxed hair.so it will be much coarser than silky.
thanks for pointing out this problem, we are appreciated . also we have sent you a message, please reply us for this.
we are looking forward to hearing from you, have a nice day
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kimi8223
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Mar 13, 2012
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lace wig
Rpgshow made several suggestions to help improve the coarse yaki texture of the wig I received. After trying everything with little improvement, they agreed to replace the wig. The yaki hair on the replacement wig was much softer than the original. I am happy with the replacement.
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JesusisReal
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Apr 4, 2012
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lace wig
I was thinking about purchasing a wig from the RPG-Show as well but, I am hesitant to do so now. I was very impressed with the quality of hair, pictures, and statements mentioned by others on their website, but I can't afford to lose money on a bad unit. It would be a lose lose situation for me. How can you guarantee that your unit will be accurate as purchased? I never bought anything online before and reading the complaints above makes feel uneasy about purchasing a wig from the RPG-Show.
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rpgshow
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Apr 5, 2012
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lace wig
Hi,
This is from RPGshow.
Thank you for concerning about our product.
The brand RPG show specializing in full lace wigs started out 5 years ago and during this time we have received lots of encouraging feedback from out satisfied customers. You know nobody is perfect and we have some complaints as well. But we treasure every customer as well as their advice. We offer positive solutions at the first time and do our best to solve the problems of our customers. It always comes out with a satisfied result at the end.
Such as 13th of Mar, 2012 by kimi8223 +1 Votes
Rpgshow made several suggestions to help improve the coarse yaki texture of the wig I received. After trying everything with little improvement, they agreed to replace the wig. The yaki hair on the replacement wig was much softer than the original. I am happy with the replacement.
We believe with your sustained support will we become more and more stronger.
As you can see we have easy and free exchange & return policy that there is no risk in losing your money.
There are many reviews from our customers and youtube gurus where you can find it on our facebook and youtube.
Have a nice day!
RPGshow
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Breangel
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Oct 16, 2012
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rpgshow wig
DO NOT ORDER WIGS FROM RPGSHOW.COM! They sent me a wig that reeked of chemicals and the wig cap has large black stains on it. I chatted with Freida about getting an exchange or full refund, and her attitude was like "these things happen." I asked her for an exchange by the end of the week since the wigs are shipped within two days, and she said that it takes a long time to dye a wig black. This company is dishonest and just want to take money from hard-working people. DO NOT BUY FROM THIS COMPANY!
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Alicia Undeniable Rose
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Nov 2, 2012
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Rpgshow wig are scammers and know nothing about customer service!!!
I AM WARNING YOU GUYS, DO NOT BUY FROM RPGSHOW. THEY CARE NOTHING ABOUT THE CUSTOMER, I ORDERED A CUSTOM MADE WIG FROM THEM AND HAD AN ISSUE WITH IT SHEDDING AND TANGLING. I TRIED PRODUCTS THEY RECCOMENDED TO FIX IT AND STILL I WAS HAVING ISSUES WITH IT, I WAS TOLD TO SHIP IT BACK TO BE REPAIRED AND ITS GOING ON ALMOST 2 MONTHS THAT THEY STILL HAVENT GOTTEN IT BACK. I SPOKE WITH FRIEDA AND SHE TOLD ME I HAVE NOTHING TO WORRY ABOUT, IF THEY DONT GET IT THAT MEANS ITS LOST IN THE MAIL AND I WOULD GET A REPLACEMENT IF THAT HAPPENED, BUT NOW SOME FOOL EMAILS ME TELLING ME I HAVE A CHOICE TO EITHER ORDER A WIG AT A DISCOUNTED PRICE OF 200 DOLLARS OR GET A 16 INCH WIG IN STOCK. I HAVE PAID ALMOST 400 DOLLARS FOR MY CUSTOM MADE WIG AND NOW THEY WANT ME TO SETTLE FOR LESS AND PAY MORE MONEY OUT OF MY POCKET FOR MY WIG BEING LOST IN THE MAIL WHICH IS AT NO FAULT OF MINE??? ARE YOU KIDDING ME RPGSHOW??? I WORK DAMN HARD FOR MY MONEY AND TO KNOW THAT YOU GUYS DONT GIVE A S*** ABOUT THAT MAKES ME SEE WHAT EVERYONE ELSE WAS TALKING ABOUT WHEN THEY SAID YOU GUYS ARE SCAMMERS. I HATE RPGSHOW FOR WHAT THEY ARE DOING TO ME, THIS IS NOT WHAT I CALL CUSTOMER SERVICE. I WANT MY MONEY BACK OR THE SAME CUSTOM MADE WIG MADE AGAIN AND SHIPPED BACK TO ME MADE PROPERLY!!!!!!!!! I AM SO UPSET AT WHAT HAS BEEN DONE TO ME, THEY DONT GIVE A CRAP ABOUT THEIR CUSTOMERS!!!!!!!!!!!!!
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shenshen
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Dec 25, 2012
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rpg
I was in the process of buying one of these wigs after seeing a YouTube video and it looked amazing! But something made me think about checking the reviews and have now decided it is not worth that amount of money for something that seems like the same wig I can get locally for 60 ppounds. Thanks everyone for you comments i'll be steering clear of this company
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Mg05grad
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Dec 29, 2012
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Crappy ELS 119
I also purchased a wig from RPGshow recently. The se
same wig on YouTube was in immaculate condition and very thick and full. Mine came looking like a hot mess, plus it shed soon as I got it out the box. RPGshow should be ashamed, the YouTube gurus get much better quality hair and they don't even have to pay for it. I do not recommend this company.
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ketabug
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Jan 10, 2013
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Rpgshow wigs
i am planing to order a wig from rpgshow no later then the 1/15 but i need for it to be here by 1/23 before my bday. i wan to order this wig but after reading the compliants i am afraid that my wig is either come late or when it does come it will be in a poor state. how can i be made asure that i will be a happy customer?
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myhairmyway
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Jan 22, 2013
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RPG SCAMMERS?
WOW! I'm glad i researched this company too before buying online from china. :( It's too bad they are not an honest company! SHAME ON THEM!! I will be spending my money at my local BSS after reading these complaints! Thanks!!
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Mariahhhh
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Feb 5, 2013
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Scared
OMG! I've been saving money for a RPG Show wig to do a Youtube review on it for 1-2 months now. Now I'm scared my money might go down the drain. There has been sooooo many complaints. I'm a full time College student at a ALL black college I don't have time nor money to be messing with cheap hair. I don't know what to do now. :(
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Francois33
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Feb 7, 2013
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Annoying!!!
I just purchased a wig yesterday 2/6/13 and I get an email wanting to verify if its ok to ship to my work address and not the billing address....I keep trying to respond back to THEIR email and it keeps coming back to me as failed delivery, like wth??? The phone # listed never goes thru either.....I'm starting to think this company is NOT legit, it should not be this hard to respond back, or contact them!!!
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lover4hair
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Feb 24, 2013
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pts004
HAIR IS NOT WORTH THE MONEY FELLS LIKE 10 DOLLAR BSS HAIR!!!!!!! LITERALLY DO NOT BUY. ITS NOT WORTH IT I GOT MINE TWO DAYS AGO N VERY DISSATISFIED WILL NEVER BUY AGAIN GOING To TRY BESTLACEWIGS.COM NEXT TIME HOPEFULLY BETTER QUALITY
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cosmiclady
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Feb 26, 2013
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Afraid to Order!!
I was excited about seeing the videos of RPG wigs. I always check the reviews and complaints before I order. I am soooo glad I check the reviews on RPG. I notice the only people with good reviews are the the youtube gurus. I would have been so pissed if I had ordered from RPG an got some of the results I see on Complaint board. These are by far the worst reviews I have seen on wig websites. I purchase a lot of wigs and just started ordering online wigs. Sorry RPG, I have to pass on you. You would have had a very loyal customer is your reviews were better.
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Jaesin
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Feb 27, 2013
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Afraid to order
From the complaints I too am afraid to order. Wondering if anyone had success with another vendor?
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Angieb4122
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Mar 19, 2013
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Rpgshow
I am not a YouTube guru... I have purchased 2 rpg wigs and am satisfied. There is a language barrier but I think they are a good company. If requested; I can send u pics of my hair. CSLS003
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