TBDress |
| United States, California |
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Consumer reviews about TBDress |
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LandaW
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Apr 10, 2012
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Tbdress.com
I ordered dress 3 month ago for my prom 350$ and still didn't came yet.. now I canceled .the worst company ever .they copy pictures from newyorkdress.com and make them cheaper in their company ...Do Not Buy Dress from them ! Does anyone took the money back from bank?
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Emmaot
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Apr 16, 2012
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I cant complain
I ordered not just 1 but 7 dresses from TB Dress for my Boutique www.kemsboutique.com they did arrive two weeks late but I think that was more due to customs in Spain. I have to say the dresses were EXACTLY like they were in pictures...the wedding dress with black embroidery is on a mannequin in the fron of my shop and people love it it really makes people stop and look. I am so sorry to hear everyones horror stories and cant understand how that could have happened but I have 7 beautiful dress I am very happy with! x
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R.L
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Apr 21, 2012
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Tb dress
Hi I order 2 dresses from tb dress and I am happy with them. They came in time, they were exactly the same as picture shown. I order them size and I emailed her to change size and she did, so for me was very helpful. I read the reviews after buying them and I was worried but now that I received them I am happy and for sure I will buy again. Beside that they are at a bargain price too !
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vardui4
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May 10, 2012
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never order from TB Dress
I heard about this website from my friend, i saw the dress online i was suprised, i had to wait one month for my dress, dress came i was shoked, This website is a scam, dress was completely different, no quality, ugly, imagine what i had to go through, i spend 18 dollar to ship it back to China, i opened a dispute through PayPal, thanks to PayPal they returned my money completely, never never never order anything from this website, they shoul close their doors, they lie, 100% scam.
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Marika
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May 13, 2012
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Different Dress To What I ordered
They sent me a diffferent dress to what they advertised. Very poor quality, poor stitching, wrong size and they refuse to exchange or send refund
SCAM SCAM SCAM SCAM Do not buy from TBDRESS
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Louise Wilkinson
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May 29, 2012
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Great...
I ordered my formal dress from there a few weeks ago. After viewing my order, it said that it was currently being shipped (I checked this a few days ago). Now when I try and track my order, it says that it does not exist. I was just wondering if it just says that there is no order because it has been shipped now, or if this has happened to someone, and it never arrived?
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myladyjewel
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Jun 9, 2012
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Still Waiting
I ordered a Mother of the Groom dress 4/23/12. It's now June 9 and still no dress. I could have made several dresses in that time. Wendy insists that it is almost finished, and not to worry, every time I e-mail. Sooooooo disappointed with tbdress. Shame on tbdress for luring people to buy a beautiful, affordable product, then leave us hanging, waiting every day for it to arrive. Shame on me for not doing my homework. Today I go shopping for another dress.
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tkglory
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Jun 25, 2012
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dress quality and color not good
Dress arrived late and quality was the worst. The color didn't match that of the picture on the website. Invoice received didn't match bank statement amount from paypal. Don't order from this company
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Elanore
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Jul 2, 2012
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I actually got something!
Hey, people!
I just got this scary package from China 10 minutes ago. I ordered five dresses, and I was SO SCARED after reading so many complaints. I just got this one dress, and it was exactly like the dress I ordered! I was so surprised... It fits me perfect, and it's the same color as I ordered (NOT the same as the picture). I used 3000 NOK, which is probably like... 500 USD? So if I don't receive more, it's quite a price to pay for ONE dress... But still. When circumstances are like this, I'm quite happy. At least they gave me SOMETHING, and that's more than what other people here got...
Reading all the other comments, I agree on the fact that people should NOT BUY THESE DRESSES. Having to be lucky to actually get 1/5 of what you buy, this is a scam. I'll write here again if I get more dresses, but my expectations aren't great. Good luck to all!
- Ellie (Norway)
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Elanore
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Jul 5, 2012
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.. got something... AGAIN!
Hi again, there...
Got my second dress from them today. Still stunning and fits perfect. The quality is absolutely amazing and I don't see anything wrong with the dress; it's gorgeous.
I think this is getting weird, seeing that you guys didn't get anything from them...
- Ellie (still in Norway)
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teo
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Aug 23, 2012
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tb dress -bad dress quality
My review is for all the women who are thinking to order a dress or other products from tbdress website. I ordered a dress online from these guys. I picked the dress…of course now flaws in the pictures, I checked the returning policy and they got my trust and made the order. The dress arrived on time but it didn’t matter. The dress was horrible. A lot of defects which a professional tailor shouldn’t do. It is true, they are not professional…there is no brand name involved, and the price is good. So what? If the dress ugly and all the finishes and bad quality…doesn ‘t meters…you still lose your money and hate the idea wearing the dress the way she is. Probably they will send you to do the fixes by yourself as they did with me. You will pay for those more than you will pay for the dress, so what is the point? I explained to those guys that a woman should be proud wearing a evening dress not trying to hide its defects. Anyway, knowing about their returning policy I try diplomatic as I could to work with them and ask for a refund. Nobody cared about my problem. The refund…FORGET ABOUT IT! It is a big lie. Although I send the all the pictures with the flaws…they still continued, after 15 email ….to tell me that my dress was beautiful. They take your money, play with your nerves and ignore your wishes as customer. There is no such CUSTOMER SATISFACTION. You will get a product with a lot of defects and this product will not make the money you pay. They offered me $10 and later $15 to keep my dress. They couldn’t get i . I wouldn’t ever wear the dress. For me the dress is just garbage which cost me $200. So I tried, and tried and tried to make them to understand I didn’t love the dress the way she was and more than this and I would never try to convince someone else to buy it…it was like lied someone else exactly like they did with me.
Anyway, think twice before ordering.
I should mention what kind of problems my dress had:
- my model had the chiffon on front cut…and the vertical edges were so crooked like a drunk person did it.
-the dress had a few oil stains – very visible
-the chiffon underneath was not edged and you could see the threads through the fabric…so unprofessional…unravels threads
- Let’s no talk about the stitches around the zipper…hideous….
The dresses look good in pictures. The price they have is good…but the quality – there is nothing like this. And more than this…they are not professional people. They lie to you and they treat like you are stupid…They repeat the same thing over and over without listening to your concerns. If you want to lose you money, get a hideous dress and no refund for you available than this is the place to order. But please don’t do it. Respect yourself .
Teo
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teo
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Aug 23, 2012
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tbdress- bad quality dress
My review is for all the women who are thinking to order a dress or other products from tbdress website. I ordered a dress online from these guys. I picked the dress…of course now flaws in the pictures, I checked the returning policy and they got my trust and I made the order. The dress arrived on time but it didn’t matter. The dress was HORRIBLE. A lot of defects which a professional tailor shouldn’t do. It is true, they are not professional…there is no brand name involved, and the price is good. So what? If the dress ugly and all the finishes and bad quality…doesn ‘t meters…you still lose your money and hate the idea wearing the dress the way she is. Probably they will send you to do the fixes by yourself as they did with me. You will pay for those more than you will pay for the dress, so what is the point? I explained to those guys that a woman should be proud wearing a evening dress not trying to hide its defects. Anyway, knowing about their returning policy I try diplomatic as I could to work with them and ask for a refund. Nobody cared about my problem. The refund…FORGET ABOUT IT! It is a big lie. Although I send the all the pictures with the flaws…they still continued, after 15 email ….to tell me that my dress in beautiful. They take your money, play with your nerves and ignore your wishes as customer. There is no such CUSTOMER SATISFACTION. You will get a product with a lot of defects and this product will not make the money you pay. They offered me $10 and later $15 to keep my dress. They couldn’t get i . I wouldn’t ever wear the dress. For me the dress is just garbage which cost me $200. So I tried, and tried and tried to make them to understand I didn’t love the dress the way she was and more than this and I would never try to convince someone else to buy it…it was like lied someone else exactly like they did with me.
Anyway, think twice before ordering.
I should mention what kind of problems my dress had:
- my model had the chiffon on front cut…and the vertical edges were so crooked like a drunk person did it.
-the dress had a few oil stains – very visible
-the chiffon underneath was not edged and you could see the threads through the fabric…so unprofessional…unravels threads
- Let’s no talk about the stitches around the zipper…hideous….
The dresses look good in pictures. The price they have is good…but the quality – there is nothing like this. And more than this…they are not professional people. They lie to you and they treat like you are stupid…They repeat the same thing over and over without listening to your concerns. If you want to lose you money, get a hideous dress and no refund for you available than this is the place to order. But please don’t do it. Respect yourself .
Teo
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smccaffe
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Aug 27, 2012
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Dress not the same as the photo
I purchased a dress for my son's wedding. The "thing" that was sent to me looked like a quilt made out of curtin material. No one in their right mind would be seen in public in the so called dress they made for me. I sent pictures of the poor quality, the seams that did not match, the beading that was not uniform, the threads that were haning from the seams. I was told that the garmet was of the highest quality and that I could fix the minor imperfections myself.
Lessons learned, go to the store and buy a dreess. Do not use this terrible company!
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Suha
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Sep 3, 2012
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Dress quqlty and design not same as photo
I trusted these people and I ordered my daughter wedding Goan ,mine, and my mother inlow , one of them came out ok not perfect but the rest are very disappointing I had to add things to my daughters dress to make it acceptable all other dresses I'm truing to sell no body is buying !! I tried to contact the TBdrss they are not responding ,where is the PayPal guarantee ,why are they a third party for nothing !! My total order was $950 I got scammed and no protection is happening !!
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Nikkikh
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Oct 28, 2012
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TD dress bad quality
Thanks to people who writes reviews. I wish I would have read them before buying . Never ever buy TD dresses. Such a mistake. First and I hope last bad experience buying on line. You'll get cheep version of a dress you see on pictures. Bad quality, cheep fabric, different style and color from shown on the picture, made not to the request, no working return policy. Just everything wrong you can imagine.
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Nikkikh
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Oct 28, 2012
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TB dress bad quality
Sorry for the typo error. TB dress
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achazarreta
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Dec 3, 2012
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dress too small
I feel like an idiot not checking these BEFORE I ordered from tbdress.com. Dress was pretty, but way too small (about 3 sizes) and I am getting the run around on getting a refund. I'll end up eating this money before it's all said and done. Don't use them! I've wasted most of my morning on "live chat" and still no email they are 'sending' nor can I get an address nor phone number. I'll definately never use them again!
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Kalekigee
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Dec 9, 2012
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Poor quality and not same color of the dress u ordered
I ordered a dress for a wedding my daughter was in. We orders the dress in GOLD color and we r received it in some yucky avocado GREEN just totally hideous!! It does not look like the dress I saw on line. I've contacted their customer service dept and they apologized and was needing pictures I the dress I purchased ...so I did what they requested and said in their email that I would get a response within 24 hrs. It's been over 72 hrs now and I want my money back !!! I know it takes a whole yo process but seems like they have out me on ignore. So I called my credit card company to dispute my charges and will make them (credit company) deal with them. I would be gladly to mail their HIDEOUS looking dress that I ordered!!!
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Vestido
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Dec 26, 2012
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Did not complete order
I ordered two dresses back in November. They sent one and never sent the other one I have sent repeated emails asking them to refund the money and have had no luck. I don´t recommend them, never buy anything from them. Too good to be true!!!
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jln89
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Feb 6, 2013
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order only half completed!!
Ordered my bridesmaids dresses from tbdress before seeing all these bad reviews. i was very nervous, until my girls got emails
saying their orders have been shipped. One bm got her dress with only two issues it needed to be hemmed and a shoulder strap
needed tightening. Two of my bm ordered theirs together one dress shows up and they say the quality is just like something you'd
get at Davids bridal. but the third dress is no where to be found and when we email them they reply that there will be a delayed
response due to Chinese spring festival! The tracking # says delivered. I'm praying I'm not screwed! With my wedding in a month! There are no negative reviews on the website. i urge everyone to flood their website with your experiences. Maybe we will save someone else's money!!
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Ricki
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Feb 12, 2013
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Tbdress
I ordered a dress on line on 21/1/13 at tbdress, I got an email saying that they got the dress in stock, just waiting for the payment to get through, then will process the order. I went back to my account have a look, payment had gone through on 21/1/13, the status is still showing 'processing'. Today it's 12/2/13 I still haven't received the dress and the status is still saying processing......!!!!! I wished PayPal would have noticed all these companies are scam.....found some ways to stop them stealing people's hope and money!!! Wasting our time and energies! This is my 2nd experience with online shopping scam. Never shop online again!!!!!
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lady4life
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Feb 18, 2013
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never received merchandise
It has been almost 2months since i placed my first order..it took a month to receive my first order and it was missing two items, i filed a complaint with paypal and TBdress contacted me and reassured me it would never happen again and apologize for the wait, I believed them and placed two other orders (lawd i don't know why) well, surprise surprise I still have not received my orders nor given an explanation..I email the company numerous times to no avail, they never responded back..I'm disappointed..The items from the first order workmanship was piss poor-horrible quality and not worth the money..I would never recommend this company..I want a complete refund
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cathyfaulconer
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Feb 25, 2013
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TB Dress.com
NEVER NEVER NEVER order a dress from TB Dress!!!! number one - it is being shipped from HONG KONG, CHINA!!!!! So you are paying major for the shipping. I ordered a dress on 1-30-13, paid for expedited shipping (2-10days) - shipping cost was $46.17, and as of 2-25-13 I STILL DO NOT HAVE THE DRESS!!!!! I sent an online complaint to the company, and they still have not responded or addressed my concerns. Thank-God I paid through PayPal, and I am trying to go through them to get my money refunded! I was ordering the dress for my daughter's first big important school dance, and she was VERY DISAPPOINTED!!!!! The dress did not show up, the event is already over, and I STILL DO NOT HAVE THE DRESS AFTER I PAID FOR EXPEDITED SHIPPING!!!!! Absolutely rediculous and UNACCEPTABLE!!!!! Dresses appear very beautiful online but this company is PISS POOR!!!!!
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[email protected]
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Mar 7, 2013
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NO COMPLAIN
am sorry about read about the bad sperience about you guy buy i have the best sperience i get my dress fron tbdress i was beautiful i love it same as the picture amd i dont have no complain only baD THINK WAS TWO MONTH WAITHING FOT IT BUT EVERITHING ELSE WAS GOOD
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1948
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Mar 21, 2013
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tb dress
This company is not in the US, The return policy , there is no correct way, postage or return fees are over 150.00 , the sizes are China size and the quality is not there, do not buy from this company, cannot return it . buyer beware , donot buy
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