TBDress |
| United States, California |
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Consumer reviews about TBDress |
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Kefiloe
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Nov 26, 2015
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Not received my order
I ordered three dresses and made payment in October. I don't know who to speak to to trace what happened to my order
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kay t may
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Dec 4, 2015
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Bad Experience
I... just like everyone I have read about...you might say...got My money stolen...the items I purchased were very poor quality to say the least...I purchased several jogging suits for my granddaughter for Christmas...who is 18 years old and in college and the clothes look like they might fit my 10 year old granddaughter..... I sew ...but the size patterns they use are much smaller than anyone can wear unless they are small children. My daughter warned me about purchases from overseas but like all of you I thought they looked very nice for the price...So I took a chance....but never again ...Those kind of places can only be put out of business by consumers who are... You and I. I placed my order the 9th of October and just received my packages a few days ago Dec 02. There are several of these websites all doing the same thing but they all seem to be from Overseas. My thoughts were that most of our clothing is made in China so it has to be OK...Not true....It must be poor copycat manufacturers trying to sell products that are made inferior to other manufacturers in China but it puts a bad taste in my mouth for anything made overseas because now I will be cautious of anything with a Made in China label unless I can see it in person. Hopefully my 10 year old granddaughter can wear them but I will not be giving them to her as a Christmas gift the quality of the fabric is very poor.....If she can wear them once or twice I won't feel totally ripped off. TB dress, Sammy Dress, Light in the Box,DH Gates and even some of the sellers also from China on E-bay have poor quality products...Yes I have tried them all...My problem was I tried them all at the same time instead of waiting until I could see the first products I just started ordering and now I have received a lot of inferior items... luckily a lot of them are for me...Not Gifts. Some of purses are tolerable but most of the clothes, size and quality of fabric are unwearable and they try to talk you into keeping them or tell you to sell the items to someone else which makes the problem no longer theirs...So then you will become the Bad guy. Expensive lesson learned for me but my expense is very small to some of the letters I have read....I don't know if contacting the Better Business Bureau would do much good but I think these Reviews will do a lot of damage.... Bad publicity can not be good for them....so Just Keep on Writing them.... Eventually.... We May Shut Them Down.........and I will also be unsubscribing to these websites.
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lw77
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Dec 22, 2015
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THEY WILL STEAL YOUR MONEY
DO NOT BUY FROM TB DRESS !!!! I REPEAT DO NOT BUY FROM TB DRESS. ORDERED TWO DRESSES. THEY WERE THE WRONG SIZE. CONTACTED THEM SO I CAN RETURN THEM AND TO GET MY MONEY BACK. EMAIL CORRESPONDENCE STARTED 10-31-15. TWO MONTHS OF EMAILING BACK TO SOMEONE WHO DOESN'T KNOW HOW TO SPEAK MUCH ENGLISH.
I FINALLY GOT A RETURN ADDRESS AFTER A MONTH AND A HALF OF EMAILING - TO MAIL IT TO A WAREHOUSE IN CALIFORNIA. THE REFUND WAS ONLY 83.00 US DOLLARS FOR TWO BRAND NEW DRESSES, UNWORN, PACKAGED STILL ON ITS ORIGINAL PACKAGE, CAREFULLY MAILED BACK TO THEM. AND THE TOTAL AMOUNT OF THOSE TWO DRESSES WERE 232.68 US DOLLARS.
ARE THEY F&$!@*% KIDDING ME?!!! ALMOST TWO MONTHS OF WAITING FOR THEM JUST TO GIVE ME A RETURN ADDRESS AND ALL THEY WILL REFUND IS $83.00 FOR $232.68 ?!
DON'T WASTE YOUR MONEY AND TIME ON TBDRESS.
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naftaliw
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Jan 4, 2016
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Delayed Refund
I ordered an item, did not like it; company okayed return. I got a shock when I realized that they don't pay for return as I found Walmart does and I believe is a common practice in the US. The shipping charge and return cost me $28.28 for an item which costed 39.55 !
a lot of money to loose for the return of an item you did not like. As for the refund : I had to ask for it, and there was a whole back and forth with email, because they had not issued a refund two weeks after they received the return of the item. The lesson: Only buy from well known reputable companies or check out the company before hand.
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kingston3434
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Jan 12, 2016
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why so long to receive your order no response from those dirty suckers
I am so glad I took the time to read the reviews, had planned on ordering some other items, now I'm sorry I ordered a dress from them. Those suckers don't even respond to your emails, how in the world do you even send items back. They will never have to worry about me ever again. I hate when companies are pure crooks.
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tomthumb
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Feb 3, 2016
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HORRIBLE, HORRIBLE COMPANY
I ordered a dress from them. I received the dress in a timely fashion and in good condition. Problem: I ordered a size 4 and the dress I received won't even fit my daughter who is a size 2. I contacted the company to return the dress and exchange for the correct size. 2 weeks of emailing and still no address to return the dress to. The CSR rep said I would be responsible for return postage and new shipping charges but if I returned the dress they could not give me a full refund per their return policy. Nowhere in their return policy does it say they won't return full amount of the purchase. The last email I received (still no return address), they told me that they wouldn't be able to do the new dress for 15 days as their employees are going to Spring Festival. Needless to say, I emailed back and told them to take the new dress and stuff it up their a$$ as I am no longer interested in doing any kind of business with them. Guess I should have done a little more research before buying from this company.
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Mustafa A. M. Abusnaina
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Feb 12, 2016
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Mustafaa Abdullah M. Abusnaina
Please Listen to my complain and answer, do not leave me suspended.
I bought 2 pairs of shoes size 44 one black and the other is brown. They are of the same model. you deducted the amount including shipment coasts from my relative visa. his name is AL Waleed Khalid ALama. The amount was more than 90 $. More than one month has passed and I have not received the shipment till now. The visa No. 4054334250355104 AL Rajhi Bank Saudi Arabia.So, please tell me what happened to the shipment. Am I going to receive it or only in my dreams.
Please send a notification to my email,or a telephone call . Please Do not be as good as customers services who do not answer all the messages I send to them.
Thank you
Best regards
MUSTAFA
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VJohnson
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Mar 2, 2016
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Not Received
I Ordered My Dress for a 60th Night of Elegance Birthday party on 2-14-16, for Party on 3-6-16, In New York. Effective today 3-2-16, I Have Not Received My Dress, Earrings & Necklace. TBDress Website says it will be delivered in 10 days. I;ve made multiple attempts to call, ph is out of the country (China) and No answer, I've left 2 voice message, (their site says they will reply 24-48 Hours later) , Well, it's been 5 business days since My last call & I have not received a call, I have also e-mailed TBDress twice, with No response. If my dress does not arrive by 3-3 PM, My flight to NY is 3-4 at 7:30 am. I will have to look for a Plan B . Every time I'm Online, I see their Advertisements. This company needs to be dropped from the Web.& If Not Dropped, it needs a Big X or Cross Bones across the page warning all, DO NOT ORDER FROM TBDress.com & I also noticed they have copied same dresses from other Websites. Scam
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Florence64
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Mar 15, 2016
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Poor quality and size off
I just received my order from TB Dress, disappointed with the quality of merchandise. It looks much cheaper than the picture. It is made poorly, threads are hanging. The size are completely off. I am a medium in Canada and I ordered a size large to make sure since clothes from China are always smaller. None of them fit, they are more like a size small or extra-small. I would have to lose 20 lbs to be able to wear them!! At least the price was low and now I know why... lesson learned!
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Kayla_R93
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Jun 1, 2016
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This online store should be shut down
So I ordered shoes from tbdress.com may 24 they still haven't shipped it out its already paid and confirmed I contacted them they said oh it's gonna take 5-7 days those 7 days are up so I contacted them again they said oh ur shoes just got finished being made its gonna take 5-7 day for us to be able to ship it out!! This is some bullshit I log on my account and then the status says your item is hold customer service has been trying to contact you straight bullshit
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E.J.
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Jun 22, 2016
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Dresses are beautiful, but.......
Two fit perfect but the other is to small. I can't get an address from them to where to return it. Time is running out and I don't know what to do. Can anyone help?
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Peggy Gleeson Williams
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Jul 15, 2016
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fraud
I picked out 3 dresses and filled out the order form. When I saw how much delivery charges were I didn't finish the order. Lo and behold, the dresses were delivered yesterday...55.00...the quality of these dresses is crap...I normally wear size 16..I ordered 1 in extra large and the other 2 in xxlarge. I can't even get them over my head. I want to send them back but can't find out the way to do it. My grandson is a lawyer and he said this is definitely fraud and he is looking into it.
Peggy Williams
[email protected]
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Misspie15
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Jul 19, 2016
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Tb dress super UNTRUSTWORTHY and very DISHONEST
This company is very untrustworthy and dishonest. They will offer one thing on their review and then try to undermined you. I will not give up on my grievances I will try to do my research on their better business Bureau in China if they have one. I wish I had read these reviews before I ordered from them. I always ordered from Light In The Box and never had a problem. Now I wish I never order from Tb dresses.
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Atlas
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Aug 4, 2016
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Their large shirt is actually a small size
I saw what looked like a nice shirt and I decided to buy it. When I received the shirt, the size said "Large", but it was too damn small. I sent them an email letting them know that their "Large" was actually "Small". They told me that their "Large" is for their Asian men.
I told them that I wanted an exchange. They wanted me to pay shipping to them and also the shipping from there to me. I told them to go f-k themselves and that it was not worth it.
I'm never buying anymore clothes from them. The material is very flimsy and not worth it.
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babybear 39
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Aug 23, 2016
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order
help
I need to know your us mailing address for an order. I tried from your website. but it would not go through
I wanted to order your mens shirt longsleeve botton down collar for 12,95
here is my mcdebit card info (I called my card this week there should be enough funds on the card
here is that card info
5273683000030223
ex 4 2020
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babybear 39
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Aug 23, 2016
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order
hello
I would like to place an order please.
it is for the plaid mens shirt for 12.95 size small
here is my name and address
Ronald parker
303 maple street
corbin ky 40701
6065231422
here is my card info
5273683000030223
ex 4/2020
code from back is 442
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jsk48
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Dec 21, 2016
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jsk48
I ordered a ear cuff which they might have sent but I never received it and when I sent them email they says that it was delivered.They sent tracking information and asked me to go to post office and check with them. Post office could not provide the information about the address they delivered to.TBDress does not want to do anything.
Never buy anything from this seller. If any thing goes wrong they don't want to refund money or correct the problem.
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bevwisdom
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Apr 20, 2017
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dress ordered
I have ordered a dress and it is to small called about sizes before I ordered trying to send back for a bigger size have not heard anything from anyone yet my money was taken but I cannot get any fut her service. they have pretty dresses but when they come always to small I was told to take to a tailor but He said nothing He could do nothing to let out, just want another dress or just let me send this one back and get my money the other two dresses I gave away but this is ridiculous. I truly thought they were a good company. Very Disappointed!
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janmsjc
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Jun 1, 2017
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Impossible to return way too small drewss
I ordered an XL dress from Tbdress. I usually wear a size 10 but this dress was so small, I couldn't even put it over my head.
I tried to return it, but no information in package. I emailed them 3 times with no reply. I finally got a representative on live chat. She gave me an address to find out how to return and get a refund. The message came back - " This page doesn't exist." Thus, the dress was of poor quality and not anywhere near a correct size and it is impossible to return it and get a refund. I think this company is a scam. DO NOT order from this company.
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katrinahudson
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Jun 7, 2017
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Complaint
i never received my items in the mail placed order march 6,2017. I wait a month and still never received package. the post office said it was delivered .
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Angel Paige
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Oct 5, 2017
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Phony
I ordered a pair of shoes from TB Dress, it's been a week, I needed the shoes for a graduation, I contacted them email, they refuse to respond to me, and let me know if I will have my item when I need it.
I will be contacting the Better Business Bureau and I will get my refund back, or I am suing.
I am going to contact the police in my area, so that they can investigate. I want my shoes or there will be a problem.
I know that this will be my first and my last time ever ordering anything from them again.
They are not a legitimate company.
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emhlnd
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Dec 28, 2017
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TB DRESS
Terrible people to deal with. Poor communication. For a month told me the item was in the mail. Never deal with them again. Chinese company!!!
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M Williams
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Feb 9, 2018
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Dress size
I am so sorry I did not see these reviews before I ordered my dress. The size is smaller than the usual size 8. I returned the dress and lost $20.99 because I was told they that have to reship the dress. I reordered a larger size and keeping my fingers crossed. The English is bad and hard to figure out what they are trying to explain. So disappointed. Won't be recommending this company to anyone.
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BestBubbe
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Feb 9, 2018
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nasty people
I bought a coat size medium when it arrived, it could have fit a Barbie doll.
I asked for a refund slip and the woman on the phone was incredibly rude
and hung up on me/ How can I get my ,money back?
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[email protected]
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Mar 3, 2018
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Deign not the same as the photo, horrible dress
The dress that I received does not look at all like the one in the photo, poor quality and it look horrible. I send an email to the company because I want to return the dress but no response. Do not buy from TB Dress!!!
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