DEAD SEA KIT |
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Consumer reviews about DEAD SEA KIT |
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Debra J
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Aug 29, 2012
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Never even heard of them
I had never even heard of these people until I saw £3.95 go out of my account and then I got a call form DHL saying they had tried to deliver an order to my house - it was from Dead Sea Kit; I refused the order and contacted my bank to get a stop put on my card. The next day I also saw some more money go out from my acount from a company called Lush - this amounted to £4.66 - never even heard of these either. Also got an e-mail from another company called clearly young saying that they were despatching goods to me. I replied saying never heard of you;this is a scam do not send me anything. I have since closed my bank account as this was making me very nervous. I have lost a toal of £9 - not a lot but if they take this off everybody who falls for this wonder cream then we would all be millionaires. I actually went on the sylk skin one and I rang the number in America to cancel. I spoke to a really nice guy and they said that they did not have any record of me at all - so how did all the others get my details. My advice is close your bank account - it may be a pain but at least you won't have sleepless nights. These people need stopping - probably ought to go to the nationals on them or even Watchdog in the UK; they would probably be able to stop these scumbags from their ongoing and fruitful scams.
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[email protected]
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Aug 31, 2012
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DEADSEAKIT.COM
I thought I had filled in a questioner for Marks and Spencer uk. about their web site. The free gift was a thank you for doing so.
The delivery service told me that the company is a con.and that they would start sending me things that I did not want and billing my bank account for them, as I had given my bank account details for the supposedly free gift, because the postage was £3.99p.
I have contacted my bank thanks to the delivery driver warning me of other people that have been coned the same as me.
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sidkid65
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Aug 31, 2012
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DEAD DEA BEAUTY KIT SAGA
My latest e-mail exchange with the Dead Sea'ers:
Thank you for getting in touch with us. I am sorry to hear that you want to cancel and return your trial Beauty Kit order, I hope you have thought that over and realize what you'll be missing out on.
To save you time and hassle, I can offer to let you keep the kit for only **$49.95** and refund the rest of the charge to you. This is a great deal, as our 3-step Beauty Kit sells for over $200 at retail locations, so you'd get to have it for a fraction of its cost and not worry about return shipping and such associated costs.
If you choose to return the product instead, please send it here:
Dead Sea Beauty Kit
c/o Paloma Dead Sea, Ltd.
PO Box 5381
Caesarea 30889
Israel
Your name, address and email must be clearly written on the return package, both inside and out, or we may be unable to refund you. Once we have received your clearly marked return, I will issue a full refund for the charge to you.
Once you've sent it please provide us with a tracking ID or a proof of some sort that you've sent it, once we get the tracking ID or the products back in Israel, you will be fully refunded. If you provide us with a tracking ID we'd be able to refund you immediately if you however cannot, you'll be refunded once we receive it in Israel.
Also if I may advice,sending back the kit might be really costly and as a customer supporter I want the best for the customers and I suggest you keep the kit for the offered huge discount, at least you'll have something for the money you pay and you can always give it as an exotic gift to a friend or a family member.
Please keep in mind that the price of returning the kit is solely yours to bear.
Please let me know how you would like to proceed, Ms. Thomas. We appreciate your business even though we are sorry to see you leave the Dead Sea Beauty Kit family.
Sincerely,
Cristian Kane
Customer Satisfaction Specialist
Dead Sea Beauty Kit, a product of DS Marketing Limited
www.deadseakit.com
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maescobedo
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Sep 1, 2012
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Dead Sea Trial Kit
I unfortunately have had a smiliar problem with trying to return my Dead Sea kit. I have called the customer service telephone number 10 times and left a message for a return call and of course no one has returned my call. I will contact the Attorney General office for the State of Texas to file a compaint on the company and their practices. I would encourage each of you to contact your State Attorney General office and to file a joint complaint against the company. I did this with an internet service who also had unethical practices and they finally left me alone. We can also take it to the airwaves like Good Morning America, Kathy Lee show on NBC and let everyone know about this company. We are dealig with ruthless people and we just have to think smarter. Good Luck to everyone.
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hanney
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Sep 4, 2012
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unauthorised use of debit card by the company
Offering a trial for £3.75 and taking an unauthorised payment of £56 .95 added to that taking a further payment the following month of £46 This is A SERIOUS SCAM and need dealing with I have had to ensure that there are no funds in my account in case they try a third time surely this is stealing
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Shelby
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Sep 11, 2012
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DEADSEA Kit Free Trail
They are charging me for a kit I have not received, I later found out the had advised the couriers to destroy the item after two attempts at delivery.
I am not happy and if they try charging me I will be extremely extremely unhappy.........................why are the scams allowed to go on????????
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arcell armstrong
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Sep 15, 2012
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deadsea beautykit
i order the free trail and got caught up in the scam now you cant talk to anyone the phone#is wrong1-800717-5794 is a bad number know one ever the phone.answer machine says you can go to your account and cancel anytime,but by this they have already taken your money 89.95 and you cant never get to your .neverbelieve and ad can anyone tell me how to stop themm for charging my account need help.
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marie rodney
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Sep 19, 2012
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Deadsea kit free trial overcharge
I was offered a free trial for $5.95; then $89.95 was charged to my account without authorization; pease help me find a solution to this problem, there is no contact number available
[email protected]
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mcharles
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Sep 21, 2012
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Rip off
I understood that I recieved free trial and only pay postage and packaging of £2.50 wen looking at my bank they have taken £44.95 out of my account disgusting, I am furious that these companies can get away with such a scam and should be banned from the internet
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poohbear
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Sep 23, 2012
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dead sea kit is a fraud
the company is a fraud they keep taking money out of my credit card .i cancelled it then they took money out of my husbands credit card so we both cancelled them so they cannot get any more money from us if they try i have a lawer to look after this matter
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abm553
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Sep 26, 2012
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Being charged for the free trial kit and sent another kit which I did not order and to get a refund I have to send the kit to Israil and pay postage.
I was on a website, I cannot remember which one, when a pop up appeared saying I had won a free deadsea trial kit but I was to pay postage only. I clicked on OK and a form appeared to give my contact details where to send the kit. I cicked next and a page appeared asking for my card details, which I understood is to pay postage. There was nothing about terms and conditions. As far as I was concerned, I had won a free trial kit and if I liked it I could place an order.
I received the kit and put it aside till I could try it and that was that until I got my bank statement to find that they had taken 57 pounds from my account instead of 4.99. I got in touch with them on email and they replied that I had read their terms and conditions and so it was my fault. I wrote back telling them that in future I would avoid pop ups not to be trapped by scam and equivocation.
As if that was not enough, I have received another kit. I sent another email saying I did not order it and I would return it and get a refund. I was told that I was cancelling a refill order. I had not asked for a refill to my knowledge but since I realised it was a con I asked them to give me an address and was given an address in Israel. I logged into google and found their website based in UK. Again I wrote to them and asked why I was to send the kit to Israel when they were based in UK. They said that to get a refund the kit has to be sent to Israel.
I have learnt a lesson the hard way. Is there an organisation that deals with trading standard online
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Patsy Kelso
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Sep 27, 2012
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Stolen Money via scam
I did not even open my "kit" for 2-3 weeks, so could not return items. My account has been charged twice in the amount of $160.90, and have only received the original samples promised for the $5.95 (for a total of $166.85). They steal your money and give you worthless SAMPLES...not actual product. When you receive the sample product, literature is not enclosed telling you that you will be billed additional monies. HELP. I want $160.90 returned to my account.
CANCEL IMMEDIATELY AND RETURN MY $160.90.
I cannot find a phone number to contact them.
Patsy Kelso
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jennacomplaint
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Sep 29, 2012
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Deadsea kit free trial
I fell for the same scan and got charged £59 for the product after thinking I received the trail kit for free (and only had to pay for P&P). I do feel foolish for not reading their Ts and Cs first, however I honestly assumed that anything that carried such Ts and Cs online had to be opted in to. I have also read about their auto refills and they state that to cancel this you "simply" log into your account and change your settings, but I don't have an account with them to begin with. I sent an email to their so called Customer Services - [email protected] and have received delivery failure notifications from this address. I have contacted my bank and a consumer watchdog company in the UK so that hopefully these clowns don't fool any other unsuspecting people.
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tracey ivory
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Oct 3, 2012
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deaedseabeautykit.com
i took a free trial with this compony. and was not going to order any more. i have just recieved more prodducts and have been told by my bank that they have billed me £59.95. i cannot find a return address of phone number to send item back. i feel gutted as i have just been laid off from my job.please can someone help.
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margaret welsh
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Oct 8, 2012
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this company has taken £59.95 out of my account, never got any goods, been unable to get in touch with anyone from company, has anyone got some advice for me
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Ken2222222222
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Oct 8, 2012
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Dead Sea Kit
Do not answer phones. No return address. They are rip-off merchants. Stop any cards they can draw from. Its about time we all pulled together and sorted them forever.
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Christine Harris
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Oct 9, 2012
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bank account
When I saw the advert it said FREE, only p+p to pay. I was then charged another £121.86 and £59.95 on the 24th and 26th of sept. I then investigated what was going no not knowing it was your company that had taken the money. Only to be told it was in the SMALL print. Now I think that is so unfair, I am a 60 year old lady and can ill afford to be loosing this sort of money, if I had that sort of money to spend on products I would have bought from the high st. Please please please can you repay the money that you took from my back account.
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lynzie
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Oct 9, 2012
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deadseakit
how do i get in touch with this company
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lynzie
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Oct 9, 2012
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cancelation of deadseakit
how do i cancel this
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lynzie
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Oct 9, 2012
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cancel dead sea kit
money is being taken from my account and want it stopped how do i do it
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margaret welsh
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Oct 9, 2012
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i have been in touch with my bank have had to close my account, and get another one, my only advice to everyone you should do the same, this company must be stopped.
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Annoyed.com
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Oct 10, 2012
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Dead Sea Kit CAR CRASH of a Company
DO NOT TRUST THIS COMPANY! DO NOT TRUST THIS COMPANY! DO NOT TRUST THIS COMPANY! DO NOT TRUST THIS COMPANY! DO NOT TRUST THIS COMPANY! DO NOT TRUST THIS COMPANY! DO NOT TRUST THIS COMPANY! DO NOT TRUST THIS COMPANY! By the time your "Free Trial" has arrived the 14 day trial period will have already lapped and you WILL be charged £59.95 for not returning it. Please note that also by evening opening this trial kit you already cannot return it..silly us for thinking a test kit should be tested. Additionally you WILL have been added automatically to their "auto refill" programme which charges you a further £49.95 around once a month per new batch you will receive (or not, depending on some peoples cases) This cycle will only stop once you notify your bank (which we did and they are VERY aware of this scam). So yeah, to sum up - DO NOT TRUST THIS COMPANY! DO NOT TRUST THIS COMPANY! DO NOT TRUST THIS COMPANY! DO NOT TRUST THIS COMPANY! DO NOT TRUST THIS COMPANY! DO NOT TRUST THIS COMPANY! DO NOT TRUST THIS COMPANY! DO NOT TRUST THIS COMPANY! DO NOT TRUST THIS COMPANY! DO NOT TRUST THIS COMPANY! DO NOT TRUST THIS COMPANY!
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jennyann
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Oct 10, 2012
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deadseakit.com
I ordered a free trial and paid 3.95 postage then I find 59.95 was taken out of my account without my permission please help
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brynne05
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Oct 16, 2012
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Sent Poduct I Did Not Order
I was in the middle of placing an order with Macy's for some Clinique products, when a pop-up appeared for a FREE sample of Dead Sea product.
Two to three weeks later I have received a package from Dead Sea Kit with the same products I received for FREE with my Macy's order. As of this date, Oct. 15th, 2012; no money has been deducted from my account; and I am advising Dead Sea Kit on this date that they are NOT authorized to deduct monies from my account, and further more I did NOT order this product nor do I want this product.
Please haste and desist!!!!
Jo Ann DesJardin
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gwen42
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Oct 17, 2012
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dead sea kit company
i have just had 59.86 taken out of my bank by dead sea kit company it is a scam i have had to phone my bank to cancel my bank details so they can not take any more money how can these people get away with it
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